Dallas, Irving, TX

She tried to get me to a tax agent but your phone system sent me back to customer service despite her dialing through the cues for me your automated phone system stinks

She was great but your phone system sent me back to customer service when she was trying to get me a live tax agent also typing in my account number and zip code incessantly is not helpful i was trying to contact tax distributions that my tax...

Roseanna understood the situation and an email was received after a few days that the assumption team has reached out to move forward the assumption process

Desiree did a great job. Everyone else is I vave called there are absolutely horrible people , you need to have Desiree train Everyone on how to be a decent human being.

She was helpful in explaining why I received a call from

appreciate for everything for help

Nothing at this time

Good service

Esrtella was great to talk to, a real pro!!

issues explained and questions answered