Dallas, Irving, TX

Elizabeth was wonderful, but your company gives me the impression that you do not care about your customers. All I am trying to do is to gert a full refund for the amount of money I paid for my real estate taxes in November of 2024 by mistake....

I called for my full mortgage amount and nobody could tell me.

Mr. Garcia was extremely helpful. Took care of my requests immediately.

This isi the second time I have had my credit annihilated because you changed the payment amount by $17 or the payment schedule with out communicating via mail, phone or email. When I call for explainantion have been treated with complete disregard...

Every call I made to get help was never realized. They said they would do something and nothing was ever followed through.

Questions answered and and taken care of

Yoranne unstood what i needed and took care of it.

Yoranne was professional and nice but did not understand my concerns. My take is that she needs more training and knowledge plus listening to the customer more closely.

Yoranne was extremly helpful and knowlegable.

Really cant stand dealing with this company at all. You guys want my hunk of junk home you can have it.