Dallas, Irving, TX

All is well

Tamara was knowledgeable, friendly and helpful .

Great customer service by Bennie! very clear and tackled promptly all my outstanding questions and requests.

You should have never took the money out of my escrow to pay an insurance I am not using anymore. Now a month later the money atill hasn't been put back into my escrow account which makes it being in the negative almost $1000 !!!! I need this...

For subject: Reimbus the total accumulated over paid $amount since BSI took over my accountFor the subject, I have had requeste several times and even sent the register mail since BSI took over my account 2021 but no reply any or the overpaid...

I was very pleased with Dylan's efforts. Though I was frustrated with the whole experience, and I have yet to see if the matter is, in fact, settled, Dylan's willingness to listen and verify with me in real time brought a great sense of comfort...

Dylan was professional, knowledgeable, and he had a can-do attitude.

Having staff that care for the needs of the customer. The communication levels of the staff JJ. Was very poor and difficult to communicate with. She almost never pickup the phone Or return the calls back. I was feeling descrimitated by this...

She took my payment and had no problems

Thanks for your patience Dylan