Dallas, Irving, TX

Have the CEO give me a call: **************. Tamara was NOT the problem. A subsequent call on Sat., 7/19/25 making inquiry to a an email rec'd on the same day put me over th edge. With all the nonsene having to go through to speak with an associate,...

I was trying to stop an automatic payment. i made an error when I set it up. I thought it was starting in August and per email confirmation said july (I had already made my July payment) I called to stop the automatic payment, I was told it...

The problem I had was solved and that makes a big difference

I just need to know that my June 2025 payment was received & cashed by BSI!!!

very rude

Grest with Tamara. BSI still not sure never received my welcome packet kept calling to see when my loan got transferred. I have two years on this home loan left. I guess I'm just not happy and that this all had to change not your fault either....

She was nice

Was very professional, slso gave me a piece of mind.

The person, not thrilled with jumping through hoops to make pmi go away. You could do a quick search and see in 1 mi ure I have way over 80% value. But i have to do the leg work a d pay money. My other loan company, ( I own three homes) looked...

Our question about transferring from Premier and signing in to BSI was taken care of.