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Dallas, Irving, TX

Irving, TX
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5 Star
68%
4 Star
14%
3 Star
7%
2 Star
7%
1 Star
4%
Reviews from Web
  • for
    ESTELA BARRIOS
    SFTP
    P
    PATRICIA C
    Posted on July 29th, 2025 03:11 PM
    Estela was very helpful. What I do no appreciate are the hoops I am needing to jump through after the sale of my mortage to BSI
  • for
    ESTELA BARRIOS
    SFTP
    D
    DAWN P
    Posted on July 29th, 2025 02:49 PM
    Staff knowledgeable and understood my needs.
  • for
    Kevin Smith
    SFTP
    T
    THOMAS M
    Posted on July 29th, 2025 02:40 PM
    I have no suggestions and this review is useless.
  • P
    PHELAN T
    Posted on July 29th, 2025 01:49 PM
    I use my bank's "Bill pay" to pay my mortgage. BSI changed the payment method from electronic to paper draft. You are not depositing the bank drafts in a timely manner. Each month you charge me s late fee. You need to fix your system and credit...
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  • for
    Michael Metts
    SFTP
    A
    ANGELENE G
    Posted on July 29th, 2025 01:33 PM
    good job with everything
    Reply from Michael Metts
    October 29th, 2025 11:50 PM
    Thank you for your feedback, Angelene. I’m glad you were satisfied with the service provided. If you have any further questions or need assistance in the future, feel free to reach out.
  • for
    Kevin Smith
    SFTP
    D
    DAVID P
    Posted on July 29th, 2025 01:23 PM
    Great experience
  • for
    Bennie Graham
    SFTP
    W
    WILLIAM E
    Posted on July 29th, 2025 12:28 PM
    I was very concerned as we are struggling right now. I resume work in the fall when school is in session. So it will be much easier on us. We are very careful with our income and love a simple life enjoying our home. Bennie was very kind and...
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  • for
    Lorraine Tripp
    SFTP
    B
    BRYAN S
    Posted on July 29th, 2025 12:28 PM
    care people were great.
  • for
    Kevin Smith
    SFTP
    S
    SHAWN F
    Posted on July 29th, 2025 12:26 PM
    First off, Kevin told me he would call me back ether the next day or the day after that when he had a resolution for my problem. He did not call me at all. When mortgage loans change servicers, it would be nice to have a liaison to call that...
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  • for
    ERICKA ROBINSON
    SFTP
    G
    GERALD A
    Posted on July 28th, 2025 10:33 PM
    First time calling BSI. Concerned about change in Mortgage lender. Wanted to make sure payment was not late.
  • 4081–4090 of 10625
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Our Company

    Time Zone

    Pacific Standard Time (PST)
    Licenses
    • https://www.bsifinancial.com/licensing.html
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