D
Dallas, Irving, TX
Irving, TX

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3 transfers, previous call on the 23rd and my request was not done had to call . When people speak to their customers they should understand that some of us are educated with common sense.
My payment was handled efficiently.
Elizabeth was knowledgable, helpful and courteous. She was incredibly professional and listened to my issue.
He heard the need and helped me get what was possible
Reply from Michael Metts
October 29th, 2025 11:47 PM
It's great to know that I could assist you effectively and meet your needs. If you have any more questions or require further assistance, please don't hesitate to reach out. Thank you for your feedback, Patrina.
MIchael is a great representative for BSI! One of the best CSR I have ever dealt with at any company. He went the extra mike and called me back to make sure I was understanding him correctly. Way beyond the call of duty. Michael should be climbing...
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Reply from Michael Metts
October 29th, 2025 11:48 PM
Thank you, Mark, for sharing such positive feedback. I appreciate your kind words and am truly pleased to know I could assist you effectively. Making sure you have a clear understanding is always my priority, and it's gratifying to hear that...
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Thanks! she was great!
the experience was good. I would not use the term great to describe a phone call
It was OK, nothing special
I received the info I needed and the representative was very knowledgeable and friendly
Kevin listenedto my problem and had a solution. He did not pass me off to someone else making it nice for one call and a solution. Thank you!
3991–4000 of 10617
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Pacific Standard Time (PST)
Licenses
- https://www.bsifinancial.com/licensing.html
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