D
Dallas, Irving, TX
Irving, TX

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I am a new BSI customer and had questions about my recently scheduled auto pay, my escrow payments, and other things. Michael was super patient and helpful even with my toddler being loud in the background. I don't know much about BSI as my...
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Reply from Michael Metts
October 29th, 2025 10:54 PM
It's great to hear that your first impression with BSI Financial Services has been positive. I'm glad I could assist you with your questions, even amidst the lively backdrop at home. If you have any more inquiries or need further assistance,...
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I had to call fit an update on my request but I also understand now that was a Fannie May scheduling issue
Very knowledgeable and helpful
Question was answered in quick and professional manner.
He was so friendly and informative. It was greatly appreciated
Got questioned answered and resolved quickly
Answered questions to my satisfaction
Reply from Michael Metts
October 29th, 2025 11:45 PM
I'm pleased to know that your questions were addressed to your satisfaction. Should you have any more inquiries or require further assistance in the future, please don't hesitate to contact me.
first time calling into bsi, he was very patient and helpful while I navigated using thr
It wasn't necessarily the person I spoke to, I've been trying to reach a specific person but have been unable to on the phone for clarification.
Kevin Was very helpful and knowledgeable
3891–3900 of 10605
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Pacific Standard Time (PST)
Licenses
- https://www.bsifinancial.com/licensing.html
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