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Dallas, Irving, TX

Irving, TX
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5 Star
68%
4 Star
14%
3 Star
7%
2 Star
7%
1 Star
4%
Reviews from Web
  • for
    Michael Metts
    SFTP
    I
    ISSAM C
    Posted on August 7th, 2025 12:14 AM
    Thanks Mike. Appreciated
    Reply from Michael Metts
    October 29th, 2025 10:52 PM
    I'm glad I could assist you. Your appreciation means a lot to me. If there's anything more I can do for you in the future, don't hesitate to reach out.
  • for
    Alanna Evans
    SFTP
    M
    MARTIN M
    Posted on August 6th, 2025 10:20 PM
    Fast and professional service and demeanor.
  • for
    Michael Metts
    SFTP
    V
    VANESSA F
    Posted on August 6th, 2025 06:37 PM
    very poilte. explained the who transition to me. wasnt pushy about making a payment until i confirmed with my bank one had not already been done. very professional and friendly
    Reply from Michael Metts
    October 29th, 2025 10:52 PM
    It's great to hear that you found the communication polite and the process explanation clear. I strive to ensure every interaction is both professional and friendly. If you have any further questions or need assistance, please feel free to...
    read more
  • for
    ERICKA ROBINSON
    SFTP
    G
    GRANT T
    Posted on August 6th, 2025 04:56 PM
    Ericka was rude and chided me for non-payment when had yet to recieve payment instructions. Long story short, another agent helped me and we figured out that the wrong mailing address had been used for our account. This is hopefully being reviewed...
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  • for
    Kevin Smith
    SFTP
    P
    PATRICE B
    Posted on August 6th, 2025 03:54 PM
    My "not so great" experience stemmed from 'ongoing' issues not necessarily the customer care agent, he was great.
  • for
    Michael Metts
    SFTP
    T
    TABITHA R
    Posted on August 6th, 2025 03:21 PM
    They were understanding and got me on the right track.
    Reply from Michael Metts
    October 29th, 2025 10:53 PM
    It's good to hear that you felt understood and that I could help get you on the right track. Supporting you through the process is important to me. If there's anything more I can assist with, please don't hesitate to reach out.
  • for
    Alanna Evans
    SFTP
    E
    EDWARD J
    Posted on August 6th, 2025 03:00 PM
    FAST! Short holdtime, quick answer. =)
  • for
    ERICKA ROBINSON
    SFTP
    B
    BRENT E
    Posted on August 6th, 2025 02:50 PM
    We were told we would get a call back twice since we have called and never did.
  • for
    ERICKA ROBINSON
    SFTP
    I
    IRIS C
    Posted on August 6th, 2025 02:44 PM
    great services
  • for
    ERICKA ROBINSON
    SFTP
    D
    DONNA S
    Posted on August 6th, 2025 01:23 PM
    Always convenient to make my payment....
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    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Our Company

    Time Zone

    Pacific Standard Time (PST)
    Licenses
    • https://www.bsifinancial.com/licensing.html
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