Dallas, Irving, TX

Because of the transition of my mortgage loan

Marquita handled this frustrating sitaution well - I would give his performance as best as can be expected given the limitations placed on him. He wsa not able to resolve this matter even though he seemed to understand the situation. All he...

Not knowing wherevthe money is rhat is been taking already from rhe bank is not good, waiting more than 10 days knowing that my money is not in the bank anymore is a big mistake.

Ericka returned my call promptly and quickly took care of the issue .

great service

Hard to understand and hear. The name reflected states Marquita Bailey but it was a male voice on the phone with a hard to understand accent. Did not understand my problem and did not have a solution.

Mr. Brandon Hailey was very knowledgeable and professional and patienice explaining to me what to do in order to change my middle name i I iininitial from R to A

I was treated with respect and my opinion actually mattered.

I believe the issue I was having my be corrected

Marquita was patient and very helpful.