D
Dallas, Irving, TX
Irving, TX

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She answered all my questions and was timely, pleasant and professional
i was not given confidence i was making the right decision sending my escrow check here , hopefully the money was out in the right place . Also I've been harassed at this point with multiple emails to take this survey which I don't appreciate...
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Thank you very much for your help
Reply from Michael Metts
November 8th, 2025 02:38 PM
I'm pleased to know that you found the assistance helpful, Yves. Should you have any more questions or need further support, don't hesitate to get in touch.
Great and professional
She helped me with my request and made my experience memorable.
isrent
listen
Michael was great. The transition and communication has been slow from WeBanco and BSI. The automated system is frustrating and takes almost 4 mins or.longer to get an actual person. I thought my issues were resolved a couple weeks ago. I've...
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Reply from Michael Metts
November 8th, 2025 02:39 PM
Cindy, I appreciate your feedback and the kind words about my service. I understand your frustration with the transition process and the challenges you've experienced in getting your issues resolved. It’s clear that the automated system and...
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She is very helpful and very knowledgeable
I have been waiting for 3 days for supervisor to call me back still have not received a call back
Everything was done great
Reply from Michael Metts
November 8th, 2025 02:39 PM
I'm pleased to learn that everything went smoothly. If you need further assistance or have more questions, please don't hesitate to contact me.
3481–3490 of 10588
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Pacific Standard Time (PST)
Licenses
- https://www.bsifinancial.com/licensing.html
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