D
Dallas, Irving, TX
Irving, TX
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for
ERICKA ROBINSON
Transition to BSI not a smooth one
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Kevin Smith
Kevin helped answer my questions. Kevin, good guy.
for
Michael Metts
Michael was very effective and understood the reason of my call.
Reply from Michael Metts
October 30th, 2025 10:47 PM
It's great to hear that I could effectively address your needs and understand the reason for your call, Cindy. If there's anything more I can assist you with, don't hesitate to let me know. Thank you for your positive review.
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ERICKA ROBINSON
Your company should complete requests that they say will be completed without having to call 5 times with no results and being lied to. Completely unacceptable.
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BOCKMAN ANNETTE
called because I wanted to know what my escrow shortage was and at first I was at the tax department who apparently doesn't handle escrow or taxes. They just cut checks so then I was sent to customer service where I asked about escrow shortages...
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Dylan Wyatt
only one at BSI to resolve issue
for
Michael Metts
I had what was on the face of it, a simple request to get a copy of this month's mortgage statement as I couldn't locate the copy sent monthly by mail & couldn't figure out how to do it online. I was told I'd have to request the document and...
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ESTELA BARRIOS
Estela was very helpful and tried multiple approaches to addressing my problem.
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Elizabeth T
I felt like she was going to work with me and help to resolve the issues.
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ESTELA BARRIOS
A lottle more helpful and direct versus sending me searching fur info on website.
3061–3070 of 10573
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Pacific Standard Time (PST)
Licenses
- https://www.bsifinancial.com/licensing.html
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