Dallas, Irving, TX

The call was quick, easy and was resolved fast

I don't know why BSI called me from an "unknown " number and then expect me to give personal info.Your agent never stated the reason for call. If You call people your number should say BSI financial not unknown.

The staff needs a pay increase

Your computer system is misapplying or not applying payments to my mortgage account. There is nobody who answers your phones who is able to A.) understand the issue or B.) resolve the issue.I have received phone calls, emails, letters and certified...

Ericka was nice and professional and answered all of my question!

Very good

Need to be called to

Elizabeth was very helpful and followed up to expedite my insurance declaration . She actually returned my call which never happened with anyone else I left a message for at BSI I appreciate her knowledge and service!

She got straight to the solution

She was friendly and very able to answer all my questions. I was very pleased with her efforts