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Dallas, Irving, TX

Irving, TX
Company Logo
Mortgage
Mortgage Loan Officer
Company Logo
Contact Info
(972) 347-4350
Irving, TX
https://www.bsifinancial.com/
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Overall Ratings
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5 Star
68%
4 Star
14%
3 Star
7%
2 Star
7%
1 Star
4%
Reviews from Web
  • for
    Kevin Smith
    SFTP
    J
    JORGE M
    Posted on October 4th, 2025 03:32 PM
    Great customer service.
  • for
    Mauricio Garcia
    SFTP
    T
    TYRONE G
    Posted on October 4th, 2025 03:22 PM
    Everything was explained to me in detail that i understood very well
  • for
    Michael Metts
    SFTP
    C
    CHARLES R
    Posted on October 4th, 2025 03:21 PM
    I have an overpayment problem with my autopay. When I tried to resolve the issue with a phone call to customer service, the representative said it was "my fault" the problem existed. In fact, the "fault" comes from a very confusing webloan...
    read more
  • for
    Michael Metts
    SFTP
    A
    ANTHONY W
    Posted on October 4th, 2025 02:36 PM
    Great customer service
    Reply from Michael Metts
    October 30th, 2025 10:45 PM
    It's great to hear that you were pleased with the customer service. Thank you for your positive feedback. If there's anything else you need or any questions you have, don't hesitate to let me know.
  • for
    Harriett Mitchell
    SFTP
    M
    MARY T
    Posted on October 4th, 2025 01:58 PM
    Harriet was awesome! She could not honor my request but she explained why and told me what to do. GREAT job.
  • for
    Marquita Bailey
    SFTP
    J
    JAMES D
    Posted on October 4th, 2025 01:45 PM
    Marquita patiently answered my questions.I gave a low score for Communication because the head set provided to Marquita was inferior quality. It was almost impossible to hear Marquita. I give the sound quality of the communication the lowest...
    read more
  • for
    ERICKA ROBINSON
    SFTP
    D
    DAVID S
    Posted on October 4th, 2025 01:43 PM
    My original comments still stand in the fact that the female rep I spoke with was the most unprofessional person I have ever talked with at BSI. But I wanted to make sure you knew that I had to immediately call back and hope I got someone new...
    read more
  • for
    Michael Metts
    SFTP
    M
    MARGARET B
    Posted on October 4th, 2025 06:40 AM
    The call went smoothly and our questions were answered.
    Reply from Michael Metts
    October 30th, 2025 10:46 PM
    I'm pleased to hear that your call went smoothly and that all your questions were answered, Margaret. It's important to me that you feel well-informed and supported. If you have any other questions or need further assistance, don't hesitate...
    read more
  • for
    Brandon Hailey
    SFTP
    W
    WILLIAM G
    Posted on October 3rd, 2025 08:26 PM
    He was friendly knowledgeable. And resolved my concern. A really good person
  • for
    Mauricio Garcia
    SFTP
    H
    HARRY P
    Posted on October 3rd, 2025 05:07 PM
    STILL WAITING COMPLETION
    • 2921–2930 of 10569
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Our Company

    Time Zone

    Pacific Standard Time (PST)
    Licenses
    • https://www.bsifinancial.com/licensing.html
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