D
Dallas, Irving, TX
Irving, TX

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Clear communication and intelligent discussion resolved my concerns
Efficient resolution of late payment posting and easy set up of ACH payments kevin was very pleasant and helpful
It was just
Perhaps better inter-department communucation and confirmaction of communication.
Well knowledgeable
My late charge was removed,
Problem resolved and could understand his English unlike foreign customer service representatives
Reply from Michael Metts
October 30th, 2025 05:14 PM
Thank you for sharing your experience, Kevin. I'm pleased to know that the issue was resolved and that communication was clear. If there's anything else you need or further assistance, don't hesitate to reach out.
He was very kind and understandin.
It was Good
help was completed
2761–2770 of 10564
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Pacific Standard Time (PST)
Licenses
- https://www.bsifinancial.com/licensing.html
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