D
Dallas, Irving, TX
Irving, TX

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Michael was great. He knew exactly how to resolve my issue and put in the request for it to be processed
Reply from Michael Metts
November 8th, 2025 02:10 PM
I appreciate your kind words, Mary. It's great to know that I could help resolve your issue efficiently. Should you have any more questions or need further assistance, please feel free to reach out at any time.
Very polite and helpful
Very pleased with them trying to assist ne in staying in my home
Great customer service
Michael was very helpful.He understand my concerns and made sure that my call was taken care of.
Reply from Michael Metts
November 8th, 2025 02:11 PM
I'm pleased to hear that I was able to assist you effectively and address your concerns, Christina. It means a lot to know that our interaction was helpful for you. If you need further assistance, don't hesitate to reach out.
Just too many prompts to listen to and go through to talk to a rep
With the government shut down in full swing, I would like to make accomodations in the case that we miss another paycheck. I was told that nothing could be done unless my payment was 30 days late. Why? Why can't accomodations be made sooner?...
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Very knowledgeabl. Very pleasant.
She was the only person to help me after 4 different calls.. everyone else
Thanks for your quick support.
2721–2730 of 10564
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Pacific Standard Time (PST)
Licenses
- https://www.bsifinancial.com/licensing.html
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