Dallas, Irving, TX

Communicated well and set my expectations, with hopefully good follow through, if I do my part.

before calling I was worried that I owed on my taxes. Being a first time home buyer, I'm learning as I go. Desiree broke down the statement I received in a way I could understand it. being a disabled vet I don't like talking to cond customer...

Roseanna did great, very helpful. The online program on the other hand , not so great. I thought I had signed up for automatic withdrawal and apparently, I did not. I never got reminder email about payment being due. I've never been late until...

He was very nice professional and helped me very quickly

Nice people to deal with.

Get rid of Milo the bot when you call as it's so hard to get to a live person!!! Sooo aggravating . you should be able to easily bybass it

My comments are not a reflection of the person . They are about the company .. The mortage take over has been uttery confusing I would like to receive a bill as I did prior

All my questions got answered

I have to call back and set up money from another insurance co. and then money to you for my Escrow. And property payments are set up to be paid. If you need me, if so, call, and we can talk about it. Thanks. K L McPhail.

Great customer representative