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Dallas, Irving, TX
Irving, TX

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It was an issue that should not have been needed to be addressed at all. When a bank pay or auto pay payment is submitted, it should not take 15 days for it to be recorded on your system. If BSI was having IT issues with their bill payment...
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Aaaaaaaaaaaaa
very personable and answered all my questions professionally
Reply from Michael Metts
January 22nd, 2026 05:00 PM
Jim, I appreciate your kind words. I'm glad I could assist you and answer all your questions in a professional manner. If there's anything more you need or any further questions come up, please don't hesitate to reach out.
The lady knew exactly what i needed! Very polote and professional!
customer service very kind
Lorraine was great!
I was greeted warmly and understandingly being a new customer and was explained to in a way I could understand
Estela was knowledgeable and responded to my concern thoroughly.
Harriet Mitchell help me get a better understanding of what was going on with my account. I was able to take care of the needs that were required of me.
Bryan explained everything very well
2491–2500 of 10560
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Pacific Standard Time (PST)
Licenses
- https://www.bsifinancial.com/licensing.html
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