Dallas, Irving, TX

I figured out my issue while waiting for your agent...

Give me the right information your agents give very bad information and caused my payments to be late

Not understanding of the frustration with how many times we've contacted your company to no helpful response.

Profesional and clarifying the reason for my call.

You all have been great to me

The issue has been on going and never resonded to efficiently or answered correctly. According Kim who I spoke to prior to Brandon her research based off of last year's escrow analyst Dec. 16 was shortage of $342.85 which I paid off in February....

Everything was explained to me perfectly

She was very understanding, pleasant to talk to and very courteous. I appreciate her help with setting a promise to pay on the date I selected.

She was very pleasant and answered my questions nicely.

Solved my request.