Dallas, Irving, TX

Very helpful and understanding. Solid Customer-Service

Michael was polite, patient abd and friendly he quickly knew what i I needed.

Michael was able to locate prolem.

Calling in was very easy and Kevin got my tax document to me very quicly. Thanks a lot BSI & Kevin!

Michael made my experience extraordinary! He listened when I spoke and didn't sound scripted in his responses. He was kind and ensured all my questions were answered before our call ended. I hope he's available should I need to reach out in...

To do better was to allow me to speak to a customer service representative as I requested.

Desiree did a fantastic job once we got to her, but getting to a real person for our question was impossible. Had to go through payment questions to find out about our escrow. Escrow had their own questions & answers & then hung up on us eventhough...

Michael was extremely professional and showed a genuine interest in solving my problems.

Harriett was very knowledgeable and professional when answering my question. She was very kind

Things were solved