Dallas, Irving, TX

Matter was handle in one call.

I asked for spanish speaker, I can speak english but this is my second language, and in this important matter you want to understand fully, and the best way is use your mother language.

Very helpful and professional

not easy to get aperson

Needed a payoff expidited and was done in 2 hours

Please and happy

good communication

Kevin was very polite, friendly and efficient. He listened and handled my concerns with care. He got the job done. He is the most professional customer care agent/representative I have dealt with in eight years of this being the third company...

Great great great

My concern is with how my loan transfer to BSI was handled. When BSI aquired my loan, my first payment was to be due in July. However, I spent 10 days trying to make my June payment during the transition. The website was no longer working,...