Dallas, Irving, TX

The call was very fast and very professional

No commment

I'd like a team member to help me walk through an easy task, selling a separate parcel thats been paided off years ago.75 % of sell money is for a new two car garage and a tin roof.+ .Ive been in my home for over 23 years I really could use...

Very Supportive / attentive / ansewred questions

I was not aware about the mortgage payoff procedure at all. There was not much explanation from the customer care agent, but just reference to the upcoming email with instructions. Which is just OK. Would like to hear reather 'human-language'...

Dylan answered all of my questions very clearly and helped provide me with the next steps for my needs. He had a very professional and patient mannerism. Good experience overall considering the reason for the call.

Lorraine was understanding, kind and professional!

Brandon was very polite and professional.

Tamara was thoughtful, kind, and patient! She was great!

Harriett was sooo polite, professional, and sweet!!! I have NEVER had a problem with anyone from the company!! The most understanding and patient people I have ever worked with!!