CrossCountry Mortgage, Cleveland, OH
Cleveland, OH
We are dedicated to answering any of your mortgage questions and will guide our clients through the home loan process to ensure an efficient and personalized loan experience.
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Holden and team was fantastic to work with from start to finish. They were responsive, knowledgeable, and always took the time to answer my questions and clearly explain each step of the process. Their communication was excellent, and they...
read more
Reply from Holden Thomas
September 17th, 2026 12:55 PM
We're pleased to hear about your positive experience with Holden and the team, Robin. Thank you for your kind words and recommendation!
Jared and the rest of the associates were always available to answer questions and help us every step along g the
Reply from Jared Paul
September 21st, 2026 06:11 PM
Thank you Nancy and Family for allowing us to serve your family and help you with your goals for today and the future! We are so thankful you allowed us to PROVE that we care through service, communication and please know we will continue to...
read more
Tim always takes great care of my clients. This time he was taking care of me! He is always so patient and calm and that helped me remain calm throughout the process. I really appreciate Tim and his team very much.
Reply from Tim Singleton at CrossCountry Mortg...
September 18th, 2026 04:32 PM
Thank you and you are truly a pleasure to work with as well. Your commitment to your clients is inspiring!
Everything went so smoothly all throughout the transaction!! We worked so well together! Definitely would work with Ryan again!
Reply from Ryan Ashford
September 24th, 2026 03:49 PM
I'm glad to hear that everything went smoothly throughout the transaction, Deborah. It was a pleasure working with you as well, and I'm thankful for your collaboration. I look forward to the opportunity to work together again at CrossCountry...
read more
I had a wonderful experience with Matthew F. at Cross Country Mortgage & would recommend him highly to anyone who is looking for a mortgage. He got me through the whole process and could not have been nicer or more helpful.
Reply from Owner
September 25th, 2026 12:04 PM
Susan, I appreciate your kind words and am happy to know you feel positively about my service. At CrossCountry Mortgage, LLC, I'm committed to providing the best support possible for my clients.
Matt was just so helpful and pleasant & a really good listener. This was a very stressful experience & he went above & beyond to help me through it. I really appreciated it.
Reply from Matthew Faranda
September 24th, 2026 01:40 PM
Susan, I'm glad to hear that my support made a difference during such a stressful experience. It's important to me that my clients feel heard and supported, and I'm pleased to know that my efforts were appreciated. Thank you for choosing CrossCountry...
read more
Shane is amazing and I don't want to use anybody else but him for all of my clients!
Reply from Shane Easton
September 24th, 2026 08:27 PM
Craig, I'm so glad to hear you had such a positive experience working with me. At CrossCountry Mortgage, LLC, my goal is to provide consistent support and expertise for all your clients' needs.
Our experience with The Kaplan Team of CrossCountry Mortgage was outstanding! As first-time homebuyers, we had many questions throughout the mortgage process, and the entire team was patient, knowledgeable, and incredibly supportive from start...
read more
Reply from Owner
September 21st, 2026 03:37 PM
Thank you so much for taking the time to leave such a thoughtful review! This truly means a lot to our entire team.Helping first-time homebuyers is one of the most rewarding parts of what we do, especially when we get to be part of the journey...
read more
Jeremy Durkin at CrossCountry Mortgage has received a review with 5 star rating from Hunter H
Reply from Owner
September 26th, 2026 12:11 PM
Hunter, thank you for the perfect rating. I'm glad to know that I and my team at CrossCountry Mortgage, LLC provided a positive experience for you.
i wanna give a shout out to the Jeremy durkin and his team at country mortgage for being so helpful and making sure I fully understood the process of the loan .
Reply from Jeremy Durkin
September 24th, 2026 07:12 PM
Hunter, thank you for recognizing my efforts and those of my team at CrossCountry Mortgage, LLC. I'm glad we could assist you and ensure you understood the loan process.
5221–5230 of 400131
About
We are dedicated to answering any of your mortgage questions and will guide our clients through the home loan process to ensure an efficient and personalized loan experience.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2003
Time Zone
Pacific Standard Time (PST)
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095