

CrossCountry Mortgage, Cleveland, OH
Cleveland, OH

We are dedicated to answering any of your mortgage questions and will guide our clients through the home loan process to ensure an efficient and personalized loan experience.
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Nikki and her team made the whole process easy!
Reply from Nikki Welsch
September 28th, 2026 12:33 PM
Chelsea, I'm glad to hear that you found the process easy with my team and me at CrossCountry Mortgage, LLC. We're pleased to have been able to assist you.
Michael Ali truly went above and beyond for my client. He took initiative, problem-solved, and remained hands-on throughout the entire transaction, even personally assisting my client with retrieving necessary paperwork.His communication was...
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Reply from Michael Ali
September 28th, 2026 02:19 PM
Candis, I'm glad to hear that my efforts made a positive impact on your client's experience. Working collaboratively with professionals like you is one of the reasons I enjoy being part of CrossCountry Mortgage, LLC. If there's anything else...
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Grant Norris and Amber Roberts are the “A”team of CCM. Always available to answer your question. Pleasant. Professional and knowledgeable !!! More power to both of them . I wish them health and may God bless them always .
Reply from Owner
September 28th, 2026 05:05 PM
Imelda, thank you for your kind words about both Amber Roberts and me. We're pleased to have provided you with a pleasant and professional experience at CrossCountry Mortgage, LLC. Your well wishes mean a lot to us.
we have known Grant for years. We always have a very pleasant experience with Grant , very professional , very receptive, will work above and beyond his call of duty. His goal is to help his clients to get all the possible financial benefits...
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Reply from Grant Norris
September 28th, 2026 01:26 PM
Imelda, I'm glad to hear that you've had such positive experiences with me over the years. At CrossCountry Mortgage, LLC, I strive to provide professional and attentive service, ensuring my clients understand the process and receive all possible...
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Lucy Johannsen at CrossCountry Mortgage has received a review with 5 star rating from James P
Reply from Owner
September 28th, 2026 06:32 PM
Thank you for the positive rating, James. I'm glad to know your experience with CrossCountry Mortgage, LLC was a good one.
Responsive, and very communicative. The whole always keep me in the loop where we were in the process.............Great job...........Thanks JP&CP
Reply from Lucy Johannsen
September 28th, 2026 06:02 PM
James, I'm glad to hear that you felt well-informed throughout the process. At CrossCountry Mortgage, LLC, keeping clients in the loop is a priority for me. Thank you for your kind words.
Joe went above and beyond to make this deal work for my buyers. They would have missed out on this home due to the incompetence of their other lender. We contacted Joe and he made it happen immediately and their offer was accepted. Outstanding!...
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Reply from Joe Lussier
September 28th, 2026 05:22 PM
Al, I'm grateful for your kind words and am pleased that I could assist your buyers in securing their home. It's rewarding to know that my efforts made a difference, especially after the challenges with their previous lender. At CrossCountry...
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I am so grateful to Heidi Woodruff for making the loan process so painless and stress-free. Her professional, yet friendly, demeanor made asking questions easy. She was very knowledgeable and kind throughout the entire process. I will seek...
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Reply from Heidi Woodruff
September 28th, 2026 01:05 PM
I'm pleased to hear that you had such a positive experience, Kristin. It's wonderful to know that my approach helped make the loan process easier for you. Should you have any future needs, I'm here to assist, and I'm glad to be part of the...
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I cannot say enough positive things about CrossCountry Mortgage and their team, with special emphasis on Kacey and Alyson. As a first-time homebuyer, this process was already overwhelming, but they made the experience so much easier and more...
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Reply from Owner
October 5th, 2026 12:55 PM
Tiffany, I'm grateful for your kind words and glad that Kacey and I could support you through your first homebuying experience. It's wonderful to know that our dedication and communication helped make the process more manageable for you. At...
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Terrible service not much help unreliable sources when pulling credit reports and just wanting you to jump through every crazy obstacle and hurdle known to man and does not want to return messages or cause promptly takes days to get an answer...
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4691–4700 of 399773
About
We are dedicated to answering any of your mortgage questions and will guide our clients through the home loan process to ensure an efficient and personalized loan experience.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2003
Time Zone
Pacific Standard Time (PST)
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095