CrossCountry Mortgage, Cleveland, OH
Cleveland, OH
We are dedicated to answering any of your mortgage questions and will guide our clients through the home loan process to ensure an efficient and personalized loan experience.
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Shaun answered any questions we had and returned our calls same day. We loved working with Shaun! Shaun is very knowledgeable and very pleasant to work with! Very professional. Thank you!
Reply from Shaun Guerrero
September 28th, 2026 03:14 PM
Bradley, I'm thankful for your kind words and pleased that you enjoyed working with me. At CrossCountry Mortgage, LLC, I strive to ensure that all your questions are answered promptly and professionally. If there's anything else you need, please...
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Went smoothly!
Reply from Andy Eastman
September 28th, 2026 03:09 PM
I'm glad to hear that everything went smoothly for you, Cary. At CrossCountry Mortgage, LLC, we strive to make the process as seamless as possible.
In what can be a long and difficult process, Jeff and his team did an outstanding job of making things easier. If there were things I didn’t understand they were happy to explain them and they were always available when I had questions. Jeff...
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Reply from Owner
September 29th, 2026 06:50 PM
I'm pleased to hear that you found the process easier with my team and me at CrossCountry Mortgage, LLC, Mario. It's great to know that our availability and explanations were helpful to you. Thank you for your highest recommendation!
Jeff was awesome, he explained the loan process to us every step of the way and was always available to answer any of our questions as new home buyers.
Reply from Jeff McMullen
September 28th, 2026 03:07 PM
I'm glad to hear that you felt well-supported throughout the loan process, Mario. At CrossCountry Mortgage, LLC, we aim to make things clear and straightforward for new home buyers. If there's anything else you need, feel free to reach out.
Tracey is awesome! My clients loved working with her and our escrow went very smoothly. I look at the loan officer as put of my TEAM and Tracey is a rockstar.
Reply from Tracey Wheeler at CrossCountry Mort...
September 23rd, 2026 01:46 AM
Darin, thank you for your kind words. I'm pleased to hear that your clients enjoyed working with me and that the escrow process went smoothly. Being considered part of your team means a lot, and I'm glad I could contribute positively at CrossCountry...
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Eric is very knowledgeable and the industry and has helped several clients of mine when we've hit some bumps on the road and he has successfully gotten us to the closing table. He's great to work with.
Reply from Eric Rosemary
September 28th, 2026 02:59 PM
Lin, I'm glad to hear that you find me knowledgeable and helpful during challenging situations. It's rewarding to know that working with me at CrossCountry Mortgage, LLC has been a positive experience for you and your clients. Thank you for...
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achieved our goal in a timely manner
Reply from Mike Black
September 28th, 2026 02:54 PM
Frank, I'm glad to hear you achieved your goal in a timely manner with the support of CrossCountry Mortgage, LLC. Thank you for sharing your positive experience!
Kim was absolutely fantastic throughout the entire process. As a first-time buyer, there were plenty of moments where things felt overwhelming, but she was there every step of the way, patiently explaining everything and making sure I understood...
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Reply from Kim Muscatello
September 28th, 2026 02:47 PM
Diane, I'm grateful for your kind words and am pleased to hear that I could make your home-buying journey smoother. It's wonderful to know that my approach helped you feel supported and informed throughout the process. At CrossCountry Mortgage,...
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I had a great experience and would highly recommend Jennifer Martinez's team.
Reply from Jennifer Martinez
September 28th, 2026 02:42 PM
Jaime, I'm glad to hear that you had a great experience with my team at CrossCountry Mortgage, LLC. Thank you for your recommendation!
AJ and his team were phenomenal. I naturally tend to ask a lot of questions and he made sure he answered my questions and was very diligent about it too. He ensured that we were well taken care of. Our process with the VA loan went so smooth...
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Reply from Owner
September 25th, 2026 11:00 AM
Thank you so much for the kind words. You and Jake were great to work with! Asking questions is exactly what you should do especially with a big purchase like this and glad we can make sure every one of them was answered with a clear answer....
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About
We are dedicated to answering any of your mortgage questions and will guide our clients through the home loan process to ensure an efficient and personalized loan experience.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2003
Time Zone
Pacific Standard Time (PST)
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095