CrossCountry Mortgage, Cleveland, OH

I’m way overdue leaving this review for Amy Harvell with Team Harvell at CrossCountry Mortgage. Amy handled the VA loan for the home I bought back in April, and she was absolutely fantastic to work with.As a military retiree, it was important...

They Trey Reed team always crushes it. Great communication. Timely responses and it's always easy to reach everyone. The cash to close took a little long to dial in but we got there 👍🏼

Easy to work with, stayed in communication throughout the entire transaction (including when he was in a different time zone and on vacation in Ireland). Thank you Trey and CCM! :)

Great experience with the entire team!

Brian has a wealth of industry experience that allowed him and his team to help efficiently process my 4 loans, quickly understand my multiple sources of rental income based on Fannie for 1038 & 1007, and well versed in the breadth of products...

Ryan answered questions, spent time with us but once at the end when he knew we would unable to put up more collateral-said he would get back to us before our October 1st, 2026 deadline then just ghosted us. Very unprofessional.

Amari was very knowledgeable, prompt, and resourceful. Amari helped get me into the home of my dreams quickly without issue. I highly recommend Amari as a Sr. Loan Officer!

Bryson was fantastic throughout the entire process!

Krystin went above and beyond! My client was very happy with her experience as well.

We had an amazing experience working with Stuart. He was incredibly helpful, patient, and responsive throughout the entire process. He was genuinely available whenever we had questions, even after normal business hours, and always took the...