

Central Indiana, Fort Wayne, IN
Fort Wayne, IN

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
Nothing towards Ruoff Mortgage but the the company we went through to refinance our home was unprofessional throughout the whole process. Goggans Stutzman did not greet us when we came in, the company did not wire our check that we voiced to...
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Reply from Amy Schroeder, Ruoff Mortgage
August 14th, 2025 07:43 PM
Thank you for taking the time to leave a review. While I'm glad to hear that your feedback is not directed towards Ruoff Mortgage specifically, I'm still disappointed that your journey with the closing attorney wasn't as smooth as it should...
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The teamwork with our realtor was top notch. I would recommend Amie and Cori to anyone who will listen. They had amazing communication and helped us navigate the confusing world of buying our first ever house.
Reply from Cori Drudge | NMLS# 229643 | Ruoff ...
September 28th, 2023 12:59 PM
WOW, what great feedback, thank you for taking the time to detail such a great experience!
I don't have anything to add.
Jennifer was SO helpful. Answered each and every question promptly and was consistent for the whole process. She was detailed and elaborated on the right things I needed to know. My experience was made easier because of her! Jennifer is a solid...
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Reply from Owner
June 13th, 2023 05:20 PM
Greetings Cassandra,Thank you so much for taking the time to write this excellent review! We are thrilled to hear that Jennifer provided you with exceptional service and went above and beyond your expectations. We appreciate your business and...
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Jennifer was SO helpful. Answered each and every question promptly and was consistent for the whole process. She was detailed and elaborated on the right things I needed to know. My experience was made easier because of her! Jennifer is a solid...
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Jennifer was SO helpful. Answered each and every question promptly and was consistent for the whole process. She was detailed and elaborated on the right things I needed to know. My experience was made easier because of her! Jennifer is a solid...
read more
We have auto payment set up and have paid on time, every month since working with Ruoff and have the bank statements to prove it. I received a bogus late fee of $74 and called to speak to someone. My husband is deployed and we have zero communication...
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We have auto payment set up and have paid on time, every month since working with Ruoff and have the bank statements to prove it. I received a bogus late fee of $74 and called to speak to someone. My husband is deployed and we have zero communication...
read more
Reply from Owner
June 13th, 2023 05:18 PM
We sincerely apologize for your experience, but we thank you for sharing this with us. We'd like to know more about the situation so we can research this further to assist you. With that stated, can you send us more details about the loan and...
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Andy has always been there to help me understand and go through the process steps. Was always courteous and responsive. I'm very happy that he was recommended to me.
Cori and Amie walked us step by step through the process and made it very easy
Reply from Cori Drudge | NMLS# 229643 | Ruoff ...
September 28th, 2023 01:00 PM
Glad to hear you liked the process! See you soon at the gym!
9781–9790 of 11295
About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Our Company
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS ID: 141868
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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