Central Indiana, Fort Wayne, IN

Fort Wayne, IN

4.94

(11,306)

Mortgage

Mortgage Loan Officer

Contact Info

(260) 999-6200

Fort Wayne, IN

https://www.ruoff.com/

Location & Business Hours

Business Hours

Tues

9 AM to 5 PM

Wed

9 AM to 5 PM

Thu

9 AM to 5 PM(Open now)

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4.94

(11,306)

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5 Star

98%

4 Star

3 Star

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1 Star

Amy was amazing from the start. She explained every detail of the loan process and encouraged me to contact her with any questions. Her team ( Tamia) was also warm and welcoming to any questions. Amy knew my concerns and often asked "Do you...

Reply from Amy Schroeder, Ruoff Mortgage

August 14th, 2025 07:43 PM

Thank you so much for your kind words, Pamela. I'm thrilled to hear that you had such a positive experience with us at Ruoff Mortgage. It's always our goal to provide a clear and comprehensive understanding of the loan process. I'm glad to...

Bob was great at communicating and being available to answer any questions about the process.

Chris and his team are the best! They made everything so easy and less stressful. I looked around for many lenders and none of them was as compassionate as Chris. I'm so glad I was introduced to Chris and will always us him for my future home...

Reply from Owner

July 23rd, 2023 12:00 AM

Greetings Breonna,Thank you so much for taking the time to share your positive experience with Ruoff Mortgage and our team, led by Chris. We are thrilled to hear that he and his team were able to provide you with a seamless and stress-free...

Amy is great! She is knowledgeable, a great communicator and overall, a wonderful person to work with. I highly recommend her to anyone needing a home loan or refinance!

Reply from Amy Robbins

July 11th, 2023 06:40 PM

Tony, Thank you for your kind words! Look forward to working together again soon! Amy

Clayton was absolutely amazing throughout the entire process. He was clear about expected timelines and answered all of our questions. Clayton was also able to help us with our credit. Overall, I would recommend Clayton and Ruoff to anyone...

Communication was great. Any and all questions that we had were answered!

Reply from Cynthia Mattox | NMLS# 521856 | Ruo...

March 5th, 2024 06:10 PM

Hi Bailey. I appreciate your review, and kind words. I'll be watching the rate market this year and will reach out with any rate improvement opportunities. I hope you are doing well, and please know I'm here when needed. Cindy

The communication from Trudi Parton and the team was awesome and thorough. Any questions or concerns I had was answered quickly and simplified for my better understanding. I appreciated that so much. Thinking about the experience beforehand...

Reply from Trudi Parton

July 18th, 2023 08:39 PM

It was such a pleasure working with you. Thank you for trusting me to help you get your first home!

Brian is the man!!!! Talked to me whenever I had questions, made me feel very secure and educated during the entire process. I would recommend him time and time again!!!!

I had a wonderful experience with the my realtor Ethan was an angel in disguised he had a lot of patience and was always ensuring me that I will get the house that I want and Joseph, Scott ,Angela, Julianne Brown was my loan officer. She had...

Reply from Owner

July 10th, 2023 03:41 PM

Hi, Esther. We appreciate the rating and are glad we could provide you with a positive experience! Enjoy your new house. Thanks for sharing the photos too!

I had a wonderful experience with Ruoff Mortgage. From start to finish Ashley Mattox was incredible. I will be recommending her to everyone I know in need of her services!

Reply from Owner

July 7th, 2023 03:34 PM

Hello, Matthew. We appreciate you taking the time to share your experience and provide your recommendation of Ashley and the Ruoff Mortgage team. Thank you!

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About

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

First Time Home Buyer

Conventional Loans

Refinance

Cash Out Refinance

FHA Loans

VA Loans

Renovation Loans

New Construction Loans

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Our Company

Year Started

1984

Time Zone

Eastern Standard Time (EST)

Licenses

NMLS ID: 141868

Disclaimer

NMLS CONSUMER ACCESS

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