Central Indiana, Fort Wayne, IN
Fort Wayne, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
Communicated everything no surprises.
I have my own signature. There was no option to electronically enter my signature. The process was easy but my signature was provided automatically- just a personal preference not a complaint.
Reply from Ryan Frantz
October 27th, 2023 03:32 PM
We appreciate the feedback regarding the upload of a signature...for instance as a jpeg. Currently the option to upload a signature is not an option but we can see how that option would be attractive to clients. We will make sure our software...
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Ruoff Mortgage - Muncie
Ruoff Mortgage - Muncie has received a review with 5 star rating from Dylan S
Reply from Owner
October 27th, 2023 02:08 PM
Hi, Dylan. Thank you for taking the time to rate us!
Ryan was very quick on answering me questions and phone calls and very fast closing
for
Ruoff Mortgage - Indy West
Ruoff Mortgage - Indy West has received a review with 5 star rating from Devin J
Reply from Owner
October 26th, 2023 07:30 PM
Hi, Devin. Thank you for taking the time to rate us!
Dan and Brittany were both amazing to work with and I appreciate all the hard work and effort they provided in helping me and my family buy our first home. As being a first time home buyer I felt very comfortable working with them as they were...
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Reply from Dan Nicholas | NMLS# 502373 | Ruoff...
October 26th, 2023 07:35 PM
Hi Devin! Hey, thank you for the kind survey!!! Corporate gives us great kudos for those and this kind of response is why we do what we do! I hope to see more of you all. Please send you favorite picture of the house to me. OH - meanwhile-...
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That lady who helped us, Stacy, could have been more professional, I don’t believe typing in all caps to my fiances employer would constitute much professionalism, idc how much time is left or if some document was needed right at that moment....
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Reply from Ryan Frantz
October 27th, 2023 12:13 AM
Thank you for the feedback Noe. We'll definitely take your suggestion on the notification emails we send to employers to heart. It has already been reviewing by our head of operations and head of customer service. We value you and thank you...
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Ruoff Mortgage - Keystone Crossing
Ruoff Mortgage - Keystone Crossing has received a review with 5 star rating from Ryland B
Reply from Owner
December 1st, 2023 05:11 AM
Hi, Ryland. Thank you for taking the time to rate us!
Adam is a great guy
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Ruoff Mortgage - Indy West
Dan makes the home buying process easy.
Reply from Owner
October 26th, 2023 09:10 PM
Thank you, Nikki, for your positive review! We're glad to hear that Dan made your home buying process easy. Thank you for putting your trust in us for your mortgage needs!
8761–8770 of 11320
About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Our Company
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS ID: 141868
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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