Central Indiana, Fort Wayne, IN

Fort Wayne, IN

4.94

(11,324)

Mortgage

Mortgage Loan Officer

Contact Info

(260) 999-6200

Fort Wayne, IN

https://www.ruoff.com/

Location & Business Hours

Business Hours

Thu

9 AM to 5 PM

Fri

9 AM to 5 PM

Sat

closed

View All days

Search Reviews

Write a Review

4.94

(11,324)

Filter by Date

Range

Filter by Rating

5 Star

98%

4 Star

3 Star

2 Star

1 Star

At times confusing information given. One person would say one thing and then another would say something different. Would have been better if dealt with one mortgage agent and one secretary. Better communication and explanations would improve...

Reply from Owner

October 16th, 2024 12:00 AM

Thank you for taking the time to provide us with your feedback, Liz. We sincerely apologize for any confusion you experienced during your mortgage process. We understand that this can be a stressful time, and we want to make sure that you are...

Wendi Burks, Ruoff Mortgage has received a review with 5 star rating from Krista C

Reply from Owner

July 6th, 2026 01:32 PM

I hope you are loving your home Krista! If you ever need any assistance please reach out!

Only that we wish we would have been aware that we would be required to have the water tested and that the IHCDA program required 3 years of taxes oppose to the 2 years that our FHA loan required. Other than that it was a perfect experience!...

Chris did an excellent job and I enjoyed working with him.

Reply from Chris Cannon, Ruoff Mortgage

May 24th, 2024 03:39 PM

Thank you Sam!

Jeff Mattox at Ruoff is #1 in my books to work with.

He done a great job! We had a few hiccups that were not his fault and he help us work through it, super nice guy!

Excellent Service

Reply from Scott Miller | NMLS# 419095 | Ruoff...

January 5th, 2024 10:37 PM

Thank you so much, Darlene, for the wonderful 5-star rating and for taking the time to leave a review. I'm delighted to hear that you were happy with the service you received. At Ruoff Mortgage, our main goal is to provide excellent service...

Brian Huff is very good at what he does. We have gone through him for two homes and both have been a breeze. Clear communication is one thing we loved about working with Brian. He kept us informed during every step in the process, he gets the...

As a first time homebuyer I always heard the process was excruciating and took forever. Working with Brian at Ruoff I noticed that everything I heard was all wrong. Purchasing this home was one of the easiest processes I have ever gone through....

From start to finish, Dirk was phenomenal in helping to ease this first time homeowner’s stress. Purchasing something this large, there are sure to be many questions. Dirk never hesitated to explain (and sometimes re-explain) several questions....

Reply from Owner

July 4th, 2024 04:30 PM

Thank you for the nice feedback, Baylie! I thoroughly enjoyed working with you and wish you much happiness in your new home!

8411–8420 of 11324

About

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

First Time Home Buyer

Conventional Loans

Refinance

Cash Out Refinance

FHA Loans

VA Loans

Renovation Loans

New Construction Loans

View All

Our Company

Year Started

1984

Time Zone

Eastern Standard Time (EST)

Licenses

NMLS ID: 141868

Disclaimer

NMLS CONSUMER ACCESS

Licensing | Privacy | Contact Us