Central Indiana, Fort Wayne, IN

Fort Wayne, IN

4.94

(11,324)

Mortgage

Mortgage Loan Officer

Contact Info

(260) 999-6200

Fort Wayne, IN

https://www.ruoff.com/

Location & Business Hours

Business Hours

Thu

9 AM to 5 PM

Fri

9 AM to 5 PM

Sat

closed

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4.94

(11,324)

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5 Star

98%

4 Star

3 Star

2 Star

1 Star

A lot of the intermediate documents had incomplete or inaccurate information. I know there are lots of different parties involved in the transaction, but “don’t worry, it will be fixed before closing” isn’t the most reassuring thing.

Reply from Cori Drudge | NMLS# 229643 | Ruoff ...

December 19th, 2023 06:21 PM

Thank you, Greg, for your valuable feedback and the commendable rating. At Ruoff Mortgage, we constantly aim to provide our clients with a smooth and efficient experience. I apologize if there were any concerns with the intermediate documents....

Ruoff mortgage and my loan officer, Lindsey, did a fantastic job at keeping me up to date and informed on my progress and completion of my loan approval process. She was also did very well at promptly responding to my emails with questions...

All services are provide very well

Reply from Dan Nicholas | NMLS# 502373 | Ruoff...

December 26th, 2023 03:37 PM

Hi Mike and Harjinder!I appreciate you taking the time to fill out this survey. I really enjoyed meeting and assisting you. I think you have a good idea with that home and immediate area.All the best to you. Best wishes for 2024.Dan

Over all good experience

Cindy was absolutely amazing during the whole process. She responded very quickly to questions we had and whenever we needed to upload things for the mortgage. She is super friendly and was very helpful during the entire time. We were able...

Reply from Owner

December 19th, 2023 01:28 PM

Thank you, Allison, for your kind words and positive review of Cindy and the Ruoff Mortgage team! We're thrilled to hear that Cindy provided excellent service and made the mortgage process smooth and efficient for you. We appreciate your recommendation...

Cindy and Tina were fabulous

Reply from Cynthia Mattox | NMLS# 521856 | Ruo...

March 5th, 2024 02:20 PM

Thank you, Dawn. Tina and I enjoyed working with you, and we wish you the absolute best in your new home, new adventures in Nashville. It's such an awesome town. Take care...we are here when needed.

As a first time home buyer, I was very nervous with everything. Brian did a great job at explaining everything to me and being there when I had any questions! Would definitely recommend him to friends and family!!

Cynthia Mattox, Ruoff Mortgage has received a review with 5 star rating from Chris H

Reply from Owner

March 14th, 2024 03:06 PM

Hi Chris. I hope you are well. Thank you for the five-star review...I appreciate you. Cindy

I have no idea how the process could be made any easier. Great experience

Reply from Cynthia Mattox | NMLS# 521856 | Ruo...

March 14th, 2024 03:07 PM

Thank you for the kind words, and I hope you are doing well. Cindy

Everything was excellent!!

8391–8400 of 11324

About

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

First Time Home Buyer

Conventional Loans

Refinance

Cash Out Refinance

FHA Loans

VA Loans

Renovation Loans

New Construction Loans

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Our Company

Year Started

1984

Time Zone

Eastern Standard Time (EST)

Licenses

NMLS ID: 141868

Disclaimer

NMLS CONSUMER ACCESS

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