Central Indiana, Fort Wayne, IN

Fort Wayne, IN

4.94

(11,346)

Mortgage

Mortgage Loan Officer

Contact Info

(260) 999-6200

Fort Wayne, IN

https://www.ruoff.com/

Location & Business Hours

Business Hours

Mon

9 AM to 5 PM

Tues

9 AM to 5 PM

Wed

9 AM to 5 PM(Open now)

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4.94

(11,346)

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5 Star

98%

4 Star

3 Star

2 Star

1 Star

Over all the fact that the process was electronic, made it's easer and secure specialy when having a tight calender. Love it! Also having the contact of my agent if any question right of way to answer.

Reply from Brit Ward

May 6th, 2024 09:20 PM

Thanks for another great transaction Silvestre! It was an absolute pleasure helping you and your family again!

Sheila Welsh, Ruoff Mortgage has received a review with 5 star rating from Kevin O

Communication and technology

Communicated and was available when needed!

Reply from JT Roemer

May 8th, 2024 05:28 AM

Thanks for the 5 star review Todd, I appreciate it! You and your wife were absolutely amazing to work with and always available so you made my job extremely easy. I do not know many people that are as responsive as y'all, even while on vacation!...

If you want a stress free experience with quick responses. This is the person to go through. The whole process was amazing!

Everything was quick and stress free.

Mandy was AMAZING throughout the entire process. No matter what the situation was, she always had it covered. Clear and very friendly communication, ALWAYS! I would choose her a million times to be my loan officer. I will definitely recommend...

Reply from Mandy Harris, Ruoff Mortgage

February 25th, 2025 02:07 PM

Thank you so much for your kind words, Britni. It was an absolute pleasure to assist you through your mortgage process. Your trust and confidence in me as your loan officer means the world. I always strive to provide the best service possible...

JT provided EXCELLENT customer service. He was incredibly responsive and proactive with his communication. Ruoff provided the most competitive rate.

Reply from JT Roemer

May 8th, 2024 05:26 AM

Awwwe thank you so much for the great review Stephanie! I am not sure there is another loan officer out there that is more available than myself with the hours I work, lol. You and Charles were absolutely spectacular to work with, very responsive...

Trudi has assisted me on 3 separate home loans. She has always made herself available for any questions I may have had. She is pleasant and very knowledgeable!!

Reply from Trudi Parton, Ruoff Mortgage

May 9th, 2024 06:31 PM

I'm thrilled to hear that you had a positive experience with your three separate home loans, Cynthia! It's always my goal to be available and helpful for any questions you might have. Your feedback means a lot to me. Thank you for choosing...

Great communication! Smooth and easy process.

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About

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

First Time Home Buyer

Conventional Loans

Refinance

Cash Out Refinance

FHA Loans

VA Loans

Renovation Loans

New Construction Loans

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Our Company

Year Started

1984

Time Zone

Eastern Standard Time (EST)

Licenses

NMLS ID: 141868

Disclaimer

NMLS CONSUMER ACCESS

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