

Central Indiana, Fort Wayne, IN
Fort Wayne, IN

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Fri
9 AM to 5 PM
Sat
closed
Sun
closed
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Reviews from Web
Clayton would answer my phone calls day or night. I was new to the process and he answered every question I had. He didn’t make me feel dumb asking anything and would listen to me when I had worries. He was a pleasure to work with and made...
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Reply from Clayton Wright
October 19th, 2024 10:30 PM
Hello Justin, Thank you so much for your positive feedback and for taking the time to post this review. It's great to hear that you had a good experience working with me. I strive to provide the best service to my clients and I'm glad to hear...
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One of THE best!! Thank you, Wendi!!
Wendi was PHENOMENAL to work with. She really listened to our needs, and made sure to take her time to walk us through every step of the way. She never made us feel uneducated about any of it, and kept us feeling like we made the right decision...
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Reply from Wendi Burks
October 19th, 2024 09:29 PM
Hi Kelcie, I'm thrilled to hear your positive feedback! Helping you navigate through the mortgage process smoothly was my top priority, and I'm glad you felt comfortable every step of the way. Your confidence in choosing Ruoff Mortgage truly...
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Dan Nicholas, Ruoff Mortgage has received a review with 5 star rating from Bennie H
Reply from Owner
October 11th, 2024 05:07 PM
Hey Bennie! thanks for the great google review! I am glad the home ownership goal became a reality for you! Thanks for sticking to the plan! Congratulations.
Everything was done in a fast timely manner with plenty of informations
Customer service
Reply from Beth Garrett
October 19th, 2024 07:12 PM
I'm thrilled to hear that you had a five-star experience with our customer service, Brandan! It's my goal to provide this level of service to all Ruoff Mortgage customers. Thank you for taking the time to share your feedback! - Beth Garrett
We have used Chris and his team for many loan processes and they are always diligent, thorough, and friendly. As questions arise, they are sure to help navigate and find answers when needed. Chris is also knowledgeable about the market and...
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Reply from Chris Cannon, Ruoff Mortgage
October 10th, 2024 08:19 PM
Thank you for the wonderful review, Candice! I'm so thankful for the opportunity to help you and Levi again. Excited to see how the renovation goes. :) If there's ever anything our team can do to help you in the future, please let us know!...
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Dan and his asst Brittany were very patient and understanding with building my credit. They're the best 👍🏽
Reply from Dan Nicholas, Ruoff Mortgage
October 11th, 2024 04:59 PM
Hey Bennie- Thanks again for the great review. Brittany is smiling ear to ear seeing her name listed here. We are both very happy that this day finally came for you!
All the best.
Clayton wright was more than helpful and patience he went above and beyond the entire way, was more than responsive on anything I asked. I highly recommend Clayton, I couldn’t have asked for a better experience.
Reply from Owner
October 9th, 2024 01:24 PM
Thank you so much for your kind words, Dakota! We're thrilled to hear that Clayton provided such an exceptional experience. His dedication to excellent customer service is truly appreciated. We're also grateful for your recommendation of Clayton...
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It was agreat pleasure to work with Jennifer. She was always helpful and prompt. Excellent communication. Would recomend her to everyone needing financial assistance.
Reply from Jennifer Reynolds
October 9th, 2024 04:02 PM
Thank you for the positive feedback, Mark. It was great getting to know you and Nikki a little better. Enjoy the land. :)
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Our Company
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS ID: 141868
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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