Central Indiana, Fort Wayne, IN

Fort Wayne, IN

4.94

(11,376)

Mortgage

Mortgage Loan Officer

Contact Info

(260) 999-6200

Fort Wayne, IN

https://www.ruoff.com/

Location & Business Hours

Business Hours

Fri

9 AM to 5 PM

Sat

closed

Sun

closed

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4.94

(11,376)

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5 Star

98%

4 Star

3 Star

2 Star

1 Star

Melissa was wonderful. Such a kind soul and great person to work with.

Reply from Owner

December 18th, 2024 08:37 PM

Thanks so much Madisyn. I appreciate everything you did to make the process simple. And thanks for being a wonderful person!

Melissa was wonderful. I truly loved getting to know her. I feel I made a friend afterwards. She even bought me a house warming present. She was the best.

Reply from Melissa Stone

November 5th, 2024 07:30 PM

I'm so glad to hear you had such a positive experience, Madisyn! It was a pleasure getting to know you as well, and I'm thrilled to count you among my friends now. I hope the house warming present adds a lovely touch to your new home. Be sure...

Alexi Smalley was awesome to work with! She kept me informed every step of the way! I would definitely use her again!

Reply from Owner

March 31st, 2025 01:55 AM

I'm thrilled to hear that you had such a positive experience working with me. Keeping you informed throughout the process is a top priority, and I'm glad it made a difference for you. I look forward to the opportunity to work with you again...

Alexi was so easy to work with! She has helped me get to this stage over the last few years with her guidance.! I would recommend her to anyone.

Reply from Alexi Smalley

November 5th, 2024 01:09 AM

I'm overjoyed to hear that you found our collaboration to be helpful, Rhonda! It's been my pleasure to guide you throughout the process. Your recommendation is the highest compliment I could receive. If you ever have more questions or need...

Extremely helpful. Very positive experience. If my family ever needs to purchase another home we will be returning here.

Reply from Owner

October 26th, 2025 12:00 AM

Thank you so much for the kind words! We're honored to have been a part of your home-buying journey. We look forward to helping you and your family anytime. Thanks again.

Eric Cox, Ruoff Mortgage has received a review with 5 star rating from Linda G

Reply from Owner

May 30th, 2025 03:20 PM

Thank you!

You answered our questions and returned our phone calls. Thank you for making this experience as easy as possible.

Reply from Eric Cox

November 4th, 2024 07:05 PM

I'm thrilled to hear that you had a positive experience, Linda. Making the process as seamless as possible for our clients is always the goal at Ruoff Mortgage. I'm glad I could assist by addressing your questions and returning your calls in...

Amy Schroeder, Ruoff Mortgage has received a review with 5 star rating from James A S

Reply from Owner

November 1st, 2024 07:56 PM

I appreciate the outstanding rating, James! I'm thrilled to hear you had a great experience with us at Ruoff Mortgage. It was a pleasure assisting you. Should you have any more needs or questions, please don't hesitate to reach out. Thanks...

The zero down & the closing cost.

Reply from Amy Schroeder, Ruoff Mortgage

August 14th, 2025 07:43 PM

I'm thrilled to hear that you had such a positive experience with the zero down and closing cost options here at Ruoff Mortgage, James. It's our goal to make the mortgage process as efficient and straightforward as possible for our clients....

constant communication on what was going on with my loan and if anything was needed from me it was clear and easy to understand what they needed me to provide. We had started on one property and the inspection report came in very poorly and...

Reply from Mark Hardin, Ruoff Mortgage

October 25th, 2024 05:36 PM

Hey Jason, I'm truly grateful for your positive feedback and the perfect star-rating. At Ruoff Mortgage, we always strive to keep our clients well-informed and ensure the entire process runs smoothly - even if there are unexpected turns like...

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About

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

First Time Home Buyer

Conventional Loans

Refinance

Cash Out Refinance

FHA Loans

VA Loans

Renovation Loans

New Construction Loans

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Our Company

Year Started

1984

Time Zone

Eastern Standard Time (EST)

Licenses

NMLS ID: 141868

Disclaimer

NMLS CONSUMER ACCESS

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