Central Indiana, Fort Wayne, IN

Fort Wayne, IN

4.94

(11,334)

Mortgage

Mortgage Loan Officer

Contact Info

(260) 999-6200

Fort Wayne, IN

https://www.ruoff.com/

Location & Business Hours

Business Hours

Fri

9 AM to 5 PM

Sat

closed

Sun

closed

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4.94

(11,334)

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5 Star

98%

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Samantha is super friendly and understood everything going on with my previous lender and when I switched to ruoff she was very helpful and very quick with the loan and always kepted us updated with everything

Reply from Samantha Bayless

July 16th, 2025 09:40 PM

Thank you for your kind words, Noah. I'm really pleased to hear that my friendly approach and understanding of your situation with your previous lender made a positive difference for you. I strive to ensure that the loan process is as smooth...

Adam was clearly experienced and extremely communicative throughout the entire process. We were very grateful to have him as our loan officer. Even with a highly irresponsible seller giving us trouble towards the end of closing, Adam was able...

Pam worked her tail off to get us in to our home. We had more than our fair share of hiccups along the way, and Pam did everything she could and then some to get us through them!

Reply from Pam Lage, Ruoff Mortgage

July 9th, 2025 03:52 PM

I'm truly grateful for your kind words, Rutusha. Navigating those unexpected challenges together was all part of ensuring you successfully settled into your new home. I'm glad I could support you through the process. Thank you for entrusting...

Jeff was great to work with. kept is in the loop on everything and make the process super simple

Reply from Jeff Mattox

July 16th, 2025 04:46 PM

I'm really pleased to know that you found working with me to be a positive experience, Whitney. Keeping you informed every step of the way and simplifying the process is always my priority. Thank you for your kind words and trusting me with...

Lindsey was great and made the entire process easy!

Reply from Lindsey DeWitt

July 16th, 2025 03:56 PM

I'm glad to hear that I could make the process straightforward for you, Jeremiah. It was a pleasure to assist you, and I truly appreciate your generous feedback. If you have any more questions or need further help, feel free to reach out anytime....

Trudi was very knowledgeable with every aspect of the loan process. She answered all of my questions, even during off work times and weekends. I highly recommend Ruoff and working with Trudi as a first time homebuyer.

Reply from Trudi Parton

July 7th, 2025 01:53 PM

I'm thrilled to hear that your experience as a first-time homebuyer was positive. It was my pleasure to assist you with the loan process and to provide support whenever needed. Thank you for recommending Ruoff Mortgage and for your kind words....

JT was very easy to work with. JT also explained the process to us in ways we understan!

Reply from JT Roemer

July 16th, 2025 01:40 AM

I'm glad to hear that you found the process easy to navigate and that my explanations were clear and helpful. It was a pleasure working with you, and I'm grateful for the opportunity to assist you. Thank you for choosing Ruoff Mortgage.

I have no problem referring anyone to Ruoff Motgage company. They were friendly, efficient and quick to respond. Ashley Mattox, thank you for all your hard work that made our closing seamless.

Reply from Owner

July 11th, 2025 02:15 PM

Thank you, Sherri, for your kind words. I'm delighted to know that the process was seamless and that you felt supported throughout. Your willingness to refer others means a lot to me. It’s always fulfilling to ensure everything goes smoothly...

The transparency and communication was quick and efficient. We had communication nearly everyday up through the day of closing.

Reply from Ashley Mattox, Ruoff Mortgage

July 11th, 2025 02:16 PM

I'm pleased to hear that the communication met your expectations and that you felt informed at every stage. Maintaining clear and consistent communication is a priority for me, so I'm glad it made a positive difference in your experience. If...

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About

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

First Time Home Buyer

Conventional Loans

Refinance

Cash Out Refinance

FHA Loans

VA Loans

Renovation Loans

New Construction Loans

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Our Company

Year Started

1984

Time Zone

Eastern Standard Time (EST)

Licenses

NMLS ID: 141868

Disclaimer

NMLS CONSUMER ACCESS

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