Central Indiana, Fort Wayne, IN

Fort Wayne, IN

4.94

(11,302)

Mortgage

Mortgage Loan Officer

Contact Info

(260) 999-6200

Fort Wayne, IN

https://www.ruoff.com/

Location & Business Hours

Business Hours

Tues

9 AM to 5 PM

Wed

9 AM to 5 PM(Open now)

Thu

9 AM to 5 PM

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4.94

(11,302)

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5 Star

98%

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Clayton was so helpful in checking with us to see if we were ready to refinance and also in letting us know all the possible options available to us. It was a great experience!

Reply from Clayton Wright

March 23rd, 2026 06:00 PM

I'm glad to know that exploring refinancing options was a positive experience for you, Cari. Ensuring you are well-informed about your choices is important to me. If there’s anything else you’d like to discuss or explore in the future, feel...

Everyone was very friendly, knowledgeable and willing to answer all my question.

Reply from Ashley Mattox, Ruoff Mortgage

March 11th, 2026 03:30 PM

I'm pleased to hear that everyone involved was friendly, knowledgeable, and able to address all your questions, Peggy. It’s important to me that you feel supported throughout the process. If there's anything else you need, I'm here to help....

Ryan was excellent to work with. He made the whole process easy during a very stressful time. He always made sure I understood what was needed and what the next steps would be.

Mandy was an absolute pleasure to work with. She was friendly, knowledgeable, and responded quickly to any concerns. She really made the process smooth and was the main reason I chose to work with Ruoff.

Reply from Mandy Dudley

March 11th, 2026 12:57 PM

Thank you so much for those kind words, Kelly! I'm so happy I could help you with your 1st home purchase. It really was great working with you!

Working with Jennifer was great. She made herself available any time I had questions and seemed happy to answer . The whole process ran smoothly.

Reply from Jennifer Reynolds

March 20th, 2026 05:44 PM

I'm pleased to hear that the process went smoothly for you, Kelly. Being accessible and helpful with your questions is a key part of my service. If you have any more questions or need further assistance, just let me know.

Mandy did a great job.

Reply from Mandy Dudley

March 10th, 2026 05:41 PM

Thank you for the positive feedback and being so easy to work with. You were always so quick to respond to questions and provide documentation, and that made the process so much smoother. Wishing you and Taylor a lot of happy memories in your...

Ashley knew we were first time homebuyers and walked us through every step. We would have been totally lost if it weren't for her,instead we felt very secure every step of the way. She is a great asset to your company and I was so very glad...

Reply from Ashley Mattox, Ruoff Mortgage

March 10th, 2026 04:56 PM

Susan, thank you so much for your incredibly kind words. It truly means a lot to me that you took the time to share this. Helping first-time homebuyers navigate the process is something I care deeply about, and I’m so glad you felt supported...

Ryan made this experience as stress free as possible. It was my wife's and I first time buying a home and we did t think it was possible, Ryan and the Ruoff team made our dreams come true.

Reply from Ryan Vannatter

March 20th, 2026 03:19 PM

I'm pleased to know that you found the experience stress-free, Tyler. Assisting first-time homebuyers is something I take pride in, and it's fulfilling to be part of such an important milestone in your life. If you need any further guidance...

Great communication throughout every step.

As a first time homebuyer, the process at the beginning was very overwhelming for me. Ryan at ruoff made the whole process easy for me, he answered any question I had with great detail, and worked his tail off to get us to close, three days...

Reply from Ryan Vannatter

March 20th, 2026 03:05 PM

Thank you for the positive feedback, Camden. It's great to hear that I could make the process easier for you. I'm always ready to answer any questions you have and support you each step of the way. If there's anything else I can assist with...

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About

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

First Time Home Buyer

Conventional Loans

Refinance

Cash Out Refinance

FHA Loans

VA Loans

Renovation Loans

New Construction Loans

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Our Company

Year Started

1984

Time Zone

Eastern Standard Time (EST)

Licenses

NMLS ID: 141868

Disclaimer

NMLS CONSUMER ACCESS

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