Assurance, Baton Rouge, LA
Baton Rouge, LA
Founded in 2001, Assurance Financial Group was created to service the loan industry a little differently. We support our branches and loan officers with a full-service in-house team which offers them the flexibility they need to best serve ... Show More
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Ransom is always eager to help answer any questions we had in a timely manner.
Reply from Ransom Kelly
June 25th, 2026 07:26 PM
I'm grateful for your feedback, Ambrel. It's good to know that my eagerness to assist and provide timely answers was appreciated. If you have any more questions or need assistance in the future, please feel free to reach out.
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Geoff was able to assist his clients (the buyers) seamless transition from closing on the sale of their home and closing on the purchase of my client's home the same afternoon. Not only that, but it was a very quick transaction period of less...
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Reply from Geoff Smith
July 14th, 2026 02:43 PM
Thank you, Amy, for taking the time to leave such a positive review and recommendation. I enjoyed meeting and working with you on this sale. I would love the opportunity to be of service in the future.
Personal contact seems to be going to 'mechanical' texts and emails. Shelly was the only human I think we spoke with, but the majority of communications came from generic email or texts.
Reply from Shelley Bentley
July 18th, 2026 07:37 PM
Travis, thank you for taking the time to share your honest feedback. I truly appreciate it.I'm glad I had the opportunity to work with you and Michelle, and I'm sorry to hear that some of our communication felt too automated. We do use a system...
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BART was personable and friendly always attentive and available for all my questions . I especially liked the video explanations
Reply from Bart Swan
July 16th, 2026 09:47 PM
Thank you, Aida! You were wonderful to work with from beginning to end. Given that you have history in the mortgage business, you knew what to do, and how important timely submission of documents was. You made our job especially easy! I look...
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Assurance Financial - Troy
Best in business
Reply from Owner
July 6th, 2026 02:25 PM
Thank you for the kind words. We appreciate your business.
Micah was fantastic and very informative on how the process works for myself as a first time homebuyer.
Reply from Micah Garrett
June 25th, 2026 12:50 PM
Thank you for the opportunity to help with financing your first home. I appreciate the opportunity and your business. I hope you enjoy your new home.
Want above and beyond i greatly appreciate
Reply from Merrell Johnson
June 29th, 2026 02:00 PM
I'm grateful for your appreciation, Reginald. It's important to me to provide the best support possible. If there's anything else you need, don't hesitate to reach out.
Shelley and her team were available and attententive throughout the entire loan process and made it easy and efficient
Reply from Shelley Bentley
July 18th, 2026 07:39 PM
Michelle, thank you so much for your wonderful review! ❤️ It was truly a pleasure working with you.You were absolutely amazing throughout the entire process! You stayed on top of everything, were so responsive, and helped keep everything moving...
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Damian was always very easy to get ahold of and helped answer every question I had. he was wonderful
Reply from Damian Cook
June 25th, 2026 06:07 PM
Jamie, your trust and kind words mean so much – thank you for recognizing my service!
The amount of time, patience and effort Jennifer put into my loan made things SO much easier for me to navigate the process! And she's a joy to work with!!
Reply from Jennifer Hebert
July 27th, 2026 07:11 PM
I enjoyed working with you. Thanks for the great feedback.
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About
Founded in 2001, Assurance Financial Group was created to service the loan industry a little differently. We support our branches and loan officers with a full-service in-house team which offers them the flexibility they need to best serve their territories and customers. Servicing the loan from beginning to end saves the borrower time, and you can trust that when we say we can fund a loan, we do it. We do it with care because we are The People People!
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
2001
Time Zone
Pacific Standard Time (PST)
Disclaimer
Equal Housing Opportunity NMLS# 70876.
For legal information, visit https://assurancemortgage.com/legal/.
Find privacy policy at https://assurancemortgage.com/privacy-policy/.
For licensing information, go to www.nmlsconsumeraccess.org.