Alabama Region, Birmingham, AL
Birmingham, AL
Our core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality ed... Show More
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8 AM to 5 PM
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closed
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closed
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Reviews from Web
Very professional and efficient. Steamlimned process with updates through all steps. Best home buying experience I have ever had. Only person I will ever use in the future. A++++
Reply from The Jason Lee Group
August 4th, 2026 01:26 PM
Thank you for sharing your experience, Ernest. I'm grateful you found the process professional and efficient, and I'm pleased to know it was the best home buying experience you've had. I'm committed to maintaining that level of service for...
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staff was knowledgable, kind and courteous.
Reply from Teresa Schmitt
August 3rd, 2026 08:51 PM
Joyce, I'm pleased to hear that you found the staff knowledgeable, kind, and courteous. Thank you for your positive feedback!
Kim's direct involvment in the process, even when we were moving slowly, always made us feel that she was engaged, knowledgable, and working for us. It was a pleasure to watch a true professional in their field work.
Reply from The Kim Moon Group
November 12th, 2026 06:05 PM
Thank you for your kind words, Thomas. I'm glad to hear that my involvement made a positive impact on your cash-out refinance process with FirstBank Mortgage. It was a pleasure working with you and ensuring you felt supported throughout.
Zane makes life easy. He’s on top of everything. We used him as our first mortgage broker and now he helped us with refinancing our home. Highly recommend
Reply from Owner
August 28th, 2026 01:46 PM
That is so wonderful to hear, TJ! We are so glad we were able to help! Congratulations on the new home!
Zane makes it easy
Reply from Zane Broadhead
November 12th, 2026 06:05 PM
I'm happy to know that you found the process easy, Timothy. At FirstBank Mortgage, I strive to make experiences as smooth as possible, and I'm glad I could assist you with your NoCash-Out Refinance.
for
Knowledgeable, good communication, nice guy
Reply from Daniel Pate
August 1st, 2026 03:01 AM
Mrs.. Kerry thank you so much for the great review & thank you for choosing The Daniel Pate Team here at FirstBank for your mortgage advisement on your new home purchase. We wish you & Mr. Jack many memories in your new home!
Communication at each step of the process
Reply from The Kim Moon Group
November 12th, 2026 06:05 PM
I'm glad to know that the communication throughout each step of the process met your expectations, Gina. Working with you at FirstBank Mortgage was a pleasure, and I appreciate your feedback.
Very friendly and responsive customer service by the entire Kim Moon team. Really liked the ability to upload all the documentation online.
Reply from The Kim Moon Group
November 12th, 2026 06:05 PM
I'm grateful for your kind words, James. It's great to know that you appreciated the friendliness and responsiveness of the Kim Moon team and found the online document upload feature convenient. At FirstBank Mortgage, we strive to make the...
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for
Prompt, efficient, quick to respond & friendly
Reply from Daniel Pate
August 1st, 2026 03:01 AM
Mr.. Jack thank you so much for the great review & thank you for choosing The Daniel Pate Team here at FirstBank for your mortgage advisement on your new home purchase. We wish you & Mrs. Kerry many memories in your new home!
Great coimmunization and timely Responses
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About
Our core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality education. That better place may be a home that will serve as the backdrop for family memories for generations to come. Each day, we proudly strive to honor our purpose and the people who put their trust in us.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Central Standard Time (CST)
Disclaimer
Member FDIC. Equal Housing Lender. FirstBank Institution NMLS# 472433