Alabama Region, Birmingham, AL
Birmingham, AL
Our core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality ed... Show More
Location & Business Hours
Business Hours
Tues
8 AM to 5 PM(Open now)
Wed
8 AM to 5 PM
Thu
8 AM to 5 PM
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Reviews from Web
We were not provided instruction to set up a wire transfer for closing. The result was very unpleasant relative to our closing process.
Reply from The Jason Lee Group
July 23rd, 2024 01:29 PM
Thank you for taking the time to share your feedback, James. We regret to hear about your experience regarding the wire transfer instructions for closing. We strive to provide clear and detailed information to all our clients, and it's apparent...
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Teresa and Holly were so helpful and personable all while being professional. I’m very young and inexperienced and they made a point to make sure I understood everything, and let me know it was okay to ask questions! I felt so comfortable with...
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Reply from Teresa Schmitt
June 3rd, 2024 02:17 PM
Hello Jaylin, Thank you for your kind words and for taking the time to share your experience with me and Holly. We're glad to hear that you felt comfortable throughout the process. It's always our goal to make sure our clients fully understand...
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Zane was patient and explained answers to the questions we had. Zane never gave up through challenges in the loan process.
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Misty Anderson
Misty Anderson made the whole process so easy from start to finish and with her continual communication throughout we were never confused and always felt as though we were aware and apart of everything that was taking place.
Reply from Misty Anderson
May 29th, 2024 08:11 PM
I'm truly thrilled to hear about your positive experience, Clark! It's always my goal to streamline the process and keep my clients informed every step of the way. I'm glad that I was able to provide a smooth and transparent experience for...
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Misty Anderson
Misty was fantastic. She was very proactive, informative, kept me apprised of deadlines and needs for the loan, and also was amazing fielding general questions about the process. Amazing experience, thank you Misty!
Reply from Misty Anderson
May 29th, 2024 08:11 PM
I'm thrilled to hear you had such a positive experience, William! Ensuring you are well-informed and confident during the loan process is always my top priority. Hearing that you found value in my guidance and appreciated the proactive approach...
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Wonderful experience! Very helpful.
Reply from Teresa Schmitt
December 16th, 2024 08:27 PM
I'm thrilled to hear you had a wonderful experience, Jaylin! Your satisfaction is my top priority, so I'm glad I could assist. Don't hesitate to reach out if you need any further support with your mortgage needs at FirstBank Mortgage. Thanks...
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Justin Lyles
Switched my client over to Justin at the last minute to save the deal and he moved swiftly and saved my client a ton of money
Kept me informed throughout the process, answered all of my questions and concerns. Great communication.
Karen took plenty of time to explain to me every step of the process from construction loan through permanent financing. She and Rebecca were always ready with referrals for anything I needed- and the referrals were great as well. They took...
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So grateful for First Bank! Justin Lyles and Crystal Bunn are an amazing team! Justing really helped my husband and I understand the loan the process, what to expect during the process. He answered all of our many questions and broke it down...
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Reply from Owner
May 28th, 2024 11:32 AM
Hello, Asia! We appreciate your positive feedback about your experience. We take pride in serving our customers-thank you for trusting us!
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About
Our core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality education. That better place may be a home that will serve as the backdrop for family memories for generations to come. Each day, we proudly strive to honor our purpose and the people who put their trust in us.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Central Standard Time (CST)
Disclaimer
Member FDIC. Equal Housing Lender. FirstBank Institution NMLS# 472433