Alabama Region, Birmingham, AL
Birmingham, AL
Our core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality ed... Show More
Location & Business Hours
Business Hours
Tues
8 AM to 5 PM
Wed
8 AM to 5 PM
Thu
8 AM to 5 PM
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Reviews from Web
I had a great and terrific experience with Jason at First Bank! From the moment we were introduced, I was greeted with warm smiles, genuine hospitality and a glass of wine. From that moment, the staff was incredibly knowledgeable and eager...
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Reply from The Jason Lee Group
August 30th, 2024 02:36 PM
We appreciate the glowing review, Jeffery! It was our pleasure to assist you throughout the process, and we're thrilled to hear about your positive experience with Jason and the team. We're proud of our commitment to professionalism, efficiency,...
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Kim was easy to contact via email.
The whole process was quick and transparent, Teresa, Holly and Ginger were very communicative and transparent. And they got the job done!
Reply from Teresa Schmitt
August 1st, 2024 02:26 PM
I'm thrilled to hear that you had a smooth and transparent experience with us at FirstBank Mortgage, Jaime. It was truly a pleasure assisting you with your purchase and we greatly appreciate the 5-star rating. I will pass on your kind words...
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Excellent communication and professionalism
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Matt was very friendly and he helped us in any way he possibly could.
Whenever we had questions she was right there with an answer. When things got changed at the last minute ( by the people buying our house ) she was reassuring. Pleasure doing business with her team and would recommend her to friends.
Bree goes above and beyond to serve her clients and buyer's agents and to keep everyone updated on the process. So thankful for her service!
Reply from Bree Shores Mortgage Team
August 7th, 2024 10:55 PM
Thank you, Jeff, for taking the time to leave such a wonderful review. We're thrilled to hear that our dedication to going above and beyond has made a difference in your purchasing process. Your appreciation motivates us to continue providing...
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Teresa was able to share information regarding first time homebuyer grants and assistance, was regularly communicating with me and my father through the whole loan process, and I received many updates through the process that helped ease a...
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Reply from Teresa Schmitt
July 30th, 2024 04:33 PM
I'm thrilled to hear such wonderful feedback, Rachel! I'm glad that the information about first-time homebuyer grants and assistance was helpful to you. Regular communication throughout the loan process is key to making it as smooth as possible,...
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Tim Harris, Jr.
Tim is the man!! And D'Andrea is the woman!!👌🏾
Reply from Tim Harris, Jr.
November 9th, 2024 06:50 PM
I'm thrilled to hear you had such a positive experience, Bobby! It was a pleasure assisting you with your purchase. Thank you for trusting me and FirstBank Mortgage. Your kind words and stellar rating mean the world to me. Don't hesitate to...
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I would have liked more communication. Responses were delayed at times and that can cause a delay in closing.
Reply from The Jason Lee Group
August 30th, 2024 02:37 PM
Thank you for your feedback, Marzetta. We're sorry to hear that you had a less than satisfactory experience with us regarding communication. Please note that The Jason Lee Group always strives for timely and effective communication with all...
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About
Our core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality education. That better place may be a home that will serve as the backdrop for family memories for generations to come. Each day, we proudly strive to honor our purpose and the people who put their trust in us.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Central Standard Time (CST)
Disclaimer
Member FDIC. Equal Housing Lender. FirstBank Institution NMLS# 472433