Alabama Region, Birmingham, AL
Birmingham, AL
Our core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality ed... Show More
Location & Business Hours
Business Hours
Fri
8 AM to 5 PM
Sat
closed
Sun
closed
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Reviews from Web
I've been banking here for several years now, and the customer service is great
Reply from Owner
October 3rd, 2024 12:00 AM
Thank you for leaving a positive review, Jeremy! We are so happy you had a wonderful experience with us!
Mindi was Awesome!!
You were always easy to contact and to talk to. You were patient and understanding with all of my questions. You always had the answers or worked hard to get the answers! I appreciate all your hard work and expertise! Thankyou!!
Kim was on top of everything from the time we applied until closing. Our previous mortgage was with FirstBank and we were happy with FirstBank, so we wanted to keep the same lender. We would definitely recommend Kim Moon and FirstBank!
Excellent customer service. Very professional and personable. Explained thoroughly definitions and processes. It made our decision making an informed one. Cecelia is the best mortgage person I have experienced; thus far.
Reply from Cecelia Hargrove
September 3rd, 2024 01:28 PM
Thanks so much Matt and Cindy! You were fantastic to work with and I thoroughly enjoyed working with you!
Excellent customer service. Very professional and personable. Explained thoroughly definitions and processes. It made our decision making an informed one. Cecelia is the best mortgage person I have experienced; thus far.
Reply from Owner
October 3rd, 2024 12:00 AM
That is so wonderful to hear, Matt! We are so glad we were able to help! Congratulations on the new home!
Teresa was great! Super personable and very communicative with us throughout the whole loan process. She and her team are A+!
Reply from Teresa Schmitt
September 7th, 2024 01:49 PM
I'm absolutely delighted to hear that you had a positive experience with us, Jennifer. Your feedback means a lot to me and the rest of the team at FirstBank Mortgage. We thrive on ensuring our customers have a smooth and efficient loan process,...
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Daniel is always a great lender to work with! He is very professional, knowledgeable, and an awesome communicator. He makes the process smooth and stress free for all parties involved!
Reply from Daniel Pate
February 13th, 2025 07:59 PM
Thanks Emilee, it is always a pleasure to work with you guys too! Thank you for trusting The Daniel Pate Team here at First Federal Bank with your client's mortgage process!
Emily is a well prepared professional and my wife and I had a wonderful experience at our closing
Karen did everything she could for us and did it in a timely manner. She was magnificent.
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About
Our core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality education. That better place may be a home that will serve as the backdrop for family memories for generations to come. Each day, we proudly strive to honor our purpose and the people who put their trust in us.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Central Standard Time (CST)
Disclaimer
Member FDIC. Equal Housing Lender. FirstBank Institution NMLS# 472433