Alabama Region, Birmingham, AL
Birmingham, AL
Our core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality ed... Show More
Location & Business Hours
Business Hours
Tues
8 AM to 5 PM
Wed
8 AM to 5 PM
Thu
8 AM to 5 PM
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Reviews from Web
Teresa heloed me navigate a complex situation. She did it with grace & ease. Her kindness was much appreciated.
Reply from Teresa Schmitt
November 8th, 2024 10:15 PM
Jan, it was my pleasure to assist you again in the purchase process and I so appreciate your loyalty. Our team thrives on assisting our customers and making the intricate process seamless. My team and I are always here to assist and if you...
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Little things here and there, but overall I received great customer service! Bree and Kelley were great! I now have my first home!
Reply from Bree Shores Mortgage Team
December 6th, 2024 09:04 PM
We appreciate the feedback, Peter! We're thrilled to hear that you received great customer service from our team, especially from Bree and Kelley. Even though there were little things here and there, we're glad that overall your experience...
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David Como
Reply from The Jason Lee Group
April 11th, 2025 01:42 PM
We appreciate your perfect rating and thank you for choosing FirstBank Mortgage for your home purchase. If there's anything further we can assist with, please feel free to let us know.
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Justin Lyles
The customer service and fast response times were incredible.
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Justin Lyles
Justin provided exceptional service. He consistently answered my many questions. He made this process easy. I would recommend him to my friends and family.
My closing was done on time with no delays
Reply from Bree Shores Mortgage Team
December 6th, 2024 09:05 PM
We're thrilled to hear that your experience with Bree Shores Mortgage Team at FirstBank Mortgage was smooth and efficient, Christopher. It's great to know that your closing was done on time, as we strive to provide timely service to our clients....
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The process was efficient. Every question I had was answered. Overall and incredibly smooth and enjoyable experience that is normally not so easy!
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Tim Harris, Jr.
Each time I talked to you all help us with any questions and even came to our house to show us whatever we didn't understand
Reply from Tim Harris, Jr.
November 9th, 2024 06:51 PM
I'm thrilled to hear that you've had a positive experience with FirstBank Mortgage. It's pivotal in our line of work to ensure our customers fully understand the process, so I'm glad we could assist and answer all your questions. Your feedback...
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Hi First Bank Mortgage Team,I just wanted to take a moment to express my gratitude for the wonderful experience I had with your team. From start to finish, the process was smoother than a freshly paved driveway!Your team was incredibly helpful...
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Dolan and Pam were personable, efficient and stayed in communication throughout the process.
Reply from Dolan and Pam Williams
November 4th, 2024 04:19 PM
we enjoyed working with you. You are a great customer to have.
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About
Our core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality education. That better place may be a home that will serve as the backdrop for family memories for generations to come. Each day, we proudly strive to honor our purpose and the people who put their trust in us.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Central Standard Time (CST)
Disclaimer
Member FDIC. Equal Housing Lender. FirstBank Institution NMLS# 472433