Alabama Region, Birmingham, AL
Birmingham, AL
Our core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality ed... Show More
Location & Business Hours
Business Hours
Fri
8 AM to 5 PM
Sat
closed
Sun
closed
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Very easy communication.
Reply from The Jason Lee Group
January 2nd, 2025 02:03 PM
We're thrilled to hear that you found our communication easy, Deborah. At The Jason Lee Group, we strive to make the process as straightforward as possible for our clients. We're glad that your purchase with FirstBank Mortgage went smoothly...
read more
Kim is so knowledgeable and patient. She provided wonderful service to us!!
The process was so easy!
Reply from Teresa Schmitt
December 16th, 2024 08:21 PM
I'm thrilled to hear that you found the process easy, Halee! That's always our goal at FirstBank Mortgage. We aim to provide a seamless experience for all our customers. Thanks for the fantastic rating, it means a lot. If you ever have more...
read more
Bree made the loan process simple and kept me informed so the process was handled without any delays. I was needing to close quickly and Bree worked digently to make sure the loan was ready by the closing date.
Reply from Bree Shores Mortgage Team
February 12th, 2025 08:54 PM
Thank you so much, Pamela! I'm thrilled to hear that you had a smooth experience and that we could meet your timeline for closing. It was a pleasure working with you, and I’m glad I could keep you informed every step of the way. If you ever...
read more
Kept us up to date.
Yeah, I made the process so easy
Cecelia Hargrove was always professional, efficient, and remained in contact with us from the construction stage of the loan to the final mortgage phase. However, what we found to be unprofessional, disheartening, and disappointing was how...
read more
Reply from Cecelia Hargrove
December 12th, 2024 12:28 AM
Carla - thank you for taking time out to provide your response and insight on your experience with FirstBank. I am deeply sorry we were not able to provide five star service and we hope to exceed expectation with every one of our valued clients...
read more
Emily is super kind and patient so being a first time home buyer she made everything go smoothly for me
for
Misty Anderson
Misty was THE best...always available and so helpful to make all the options clear. Just wonderful.
Reply from Misty Anderson
December 13th, 2024 06:29 PM
I can't tell you how much your kind words mean to me, Timmy. It was an absolute pleasure to help clarify your options and assist you throughout your purchasing process. I strive to be readily available for all my clients, and I'm glad I could...
read more
Kim and Melanie were great to work with!!!
1581–1590 of 15387
About
Our core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality education. That better place may be a home that will serve as the backdrop for family memories for generations to come. Each day, we proudly strive to honor our purpose and the people who put their trust in us.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Central Standard Time (CST)
Disclaimer
Member FDIC. Equal Housing Lender. FirstBank Institution NMLS# 472433