B
Brightland Mortgage, Houston, TX
Houston, TX
Our goal at Brightland Mortgage is to help your home financing journey be as simple and worry-free as possible. Our dedicated team of professionals will help guide you through the home financing process so you can join the thousands of happ... Show More
Location & Business Hours
Business Hours
Tues
8 AM to 5 PM
Wed
8 AM to 5 PM
Thu
8 AM to 5 PM
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
for
Olena was very helpful and answered all our questions throughout the process.
Reply from Olena Matsko
September 26th, 2024 05:18 PM
Thank you, Jonathan, for your generous review and giving me a 4.83 rating. I'm glad I could assist you throughout the process and answer all your queries. If you have any more questions or need further assistance in the future, please don't...
read more
for
Brett Wischnewsky
We were wrapping up our traumatic experience with Pulte and Brightland's services are like night and day. Brett has been quick tk respond, courteous, and professional. Supremely helpful. And we also love the fact the sales department and the...
read more
Reply from Brett Wischnewsky
September 27th, 2023 06:44 PM
I'm incredibly grateful for your review, Genaro. It's delightful to hear about your positive experience with us after your previous difficulties. We strive to make the process as smooth and straightforward as possible, and your feedback confirms...
read more
for
Olena made the buying process an easy and manageable experience. We are very grateful for her help
Reply from Olena Matsko
September 26th, 2024 05:18 PM
I truly appreciate your kind words, Joseph. It was a pleasure to assist you throughout the buying process. Thank you for taking the time to leave this review and for your 5-star rating.
for
Great communication
Reply from Olena Matsko
September 26th, 2024 05:18 PM
I'm so glad to hear that you appreciated my communication style, Sandra. We aim to provide the best service possible and your feedback helps us on our path to continuous improvement. I'm pleased to know that you're satisfied with the experience...
read more
for
Bianca Orta
Best communication & support that we have ever received purchasing a home. Thank you!
Reply from Bianca Orta
November 27th, 2023 03:38 PM
I'm truly humbled by your kind words, Jennifer! It was a pleasure to assist you in your home purchasing process, and I'm thrilled to hear you were satisfied with the communication and support you received.
for
Brightland Mortgage
Replied back in a timely manner
Reply from Twyla Cravy
September 21st, 2023 02:18 PM
I'm thrilled to hear you were satisfied with my prompt responses, Bryssa. Thank you for the perfect rating, I really appreciate your support.
Proper Guidance from Jacob
Reply from Jacob Berezhinskiy
September 26th, 2024 05:11 PM
It's fantastic to see that you've rated us 4.5 stars, and we'll strive to make it a perfect score next time. Looking forward to serving you again in the future.
for
Olena was a great communicator about every step along the way. I was never wondering what was going on or what was next.
Reply from Olena Matsko
September 26th, 2024 05:18 PM
I'm truly grateful for your kind words, Christopher. It is immensely rewarding to hear that my communication style made the process smoother for you. Your 5-star review is greatly appreciated and I look forward to assisting you in the future....
read more
for
I wish we could receive follow ups right after we submitted documents and asked questions instead we had to call and ask. It was very inconvenient that we had to provide documents after we already flew to TX. Some of the documents should’ve...
read more
Reply from Olena Matsko
September 26th, 2024 05:18 PM
Thank you, Hiroko, for taking the time to share your feedback. I apologize for any inconvenience you experienced during your transaction. We typically strive to reply promptly and ensure all necessary documents are requested in a timely manner....
read more
for
She was pleasant. patient. informative and not pushy
Reply from Olena Matsko
September 26th, 2024 05:18 PM
Thank you for your kind words, John. I'm glad to hear that you found our interaction informative and comfortable. Your rating is greatly appreciated and it gives me immense joy to know that you're satisfied with my service. I look forward to...
read more
1291–1300 of 1653
About
Our goal at Brightland Mortgage is to help your home financing journey be as simple and worry-free as possible. Our dedicated team of professionals will help guide you through the home financing process so you can join the thousands of happy homeowners who have trusted Brightland Mortgage with their home financing.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
1992
Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS# 305339
Disclaimer
TEXAS RESIDENTS: Consumers wishing to file a complaint against a mortgage banker or a residential mortgage loan originator licensed in Texas should complete and send a complaint form to the Texas Department of Savings and Mortgage Lending (SML): 2601 N. Lamar Blvd., Suite 201, Austin, TX 78705; Tel: 1-877-276-5550. Information and forms are available on SML’s website: www.sml.texas.gov