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Brightland Mortgage, Houston, TX
Houston, TX
Our goal at Brightland Mortgage is to help your home financing journey be as simple and worry-free as possible. Our dedicated team of professionals will help guide you through the home financing process so you can join the thousands of happ... Show More
Location & Business Hours
Business Hours
Tues
8 AM to 5 PM
Wed
8 AM to 5 PM
Thu
8 AM to 5 PM
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Reviews from Web
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Oleana made this process super easy and smooth, she was very helpful. Every time I thought I was hitting a bump she assured me it was fine..
Reply from Olena Matsko
September 26th, 2024 05:18 PM
Thank you so much for your kind words, Eboni. I'm thrilled to hear that you found the mortgage process smooth and easy. It's always my top priority to ensure that my clients are reassured and informed every step of the way. Your positive feedback...
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the communication wasn't up to par. I would ask for info or help and it would be 24-48 hours later before we got anything back. Besides communication Olena and her team were very nice and did help make things smooth towards the end. Maybe just...
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Reply from Olena Matsko
September 26th, 2024 05:18 PM
Thank you for taking the time to provide your feedback, Seth. I'm sorry to hear that our communication did not meet your expectations. It is crucial to us that our clients feel supported throughout the entire process, so I apologize if we fell...
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They were very responsive and were very accommodating
Reply from Olena Matsko
September 26th, 2024 05:18 PM
Thank you for your kind words and excellent rating, Lorelie! It's always our goal to be responsive and accommodating to all our clients' needs. I appreciate your feedback and look forward to working with you in the future.
A beautiful home in the end of this process
Reply from Sundy Rutkowski
August 8th, 2024 02:56 PM
I'm thrilled to hear that you're pleased with your new home, Madelena. Your satisfaction is my top priority, so I'm delighted to see your 5-star rating. Thank you for taking the time to provide your feedback, and remember I'm here if you need...
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Very responsive.
Clear instructions from title company would have made things awesome.
Reply from Jacob Berezhinskiy
September 26th, 2024 05:11 PM
I greatly appreciate your feedback, Kiran. It's fantastic to hear that you found my responsiveness helpful. I understand the importance of clear instructions from a title company and will strive to improve this aspect of the process for a more...
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Just her patience in answering all our questions and concerns.
Reply from Olena Matsko
September 26th, 2024 05:18 PM
Thank you so much for your kind words. I'm really happy to hear that you appreciated my patience and found our discussions helpful. Customer satisfaction is our utmost priority and your review reaffirms the hard work we put in every day. Looking...
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Brett Wischnewsky
Brett was an absolute pleasure to work with! He went above and beyond to address our numerous questions and was consistently accessible, regardless of the time of day.
Reply from Brett Wischnewsky
October 5th, 2023 01:21 AM
Thank you so much, Melanie, for your generous review and the perfect rating! I'm thrilled to hear that you had a positive experience with me. Your satisfaction is our topmost priority. I'm glad to have been able to assist you and make the process...
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Olena is awesome. She explains everything very well and always answered any questions we had. We are first time buyers, her and her team made are experience great and smooth. We are very thankful and blessed to have her help.
Reply from Olena Matsko
September 26th, 2024 05:18 PM
I'm truly touched by your kind words, Janette. It was a pleasure helping you through your first-time buying experience and I'm thrilled to hear that you found it to be great and smooth. Ensuring that my clients understand each step of the process...
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All communication was extremely timely and helpful.
Reply from Olena Matsko
September 26th, 2024 05:18 PM
I'm absolutely thrilled to hear of your positive experience, Rachel. Your feedback truly means the world to me. Knowing it's appreciated makes it all worthwhile. Thank you for your kind review and rating. It was a pleasure working with you.
for
Brightland Mortgage
Super helpful, there when we needed her and always let us know when she was unavailable
Reply from Twyla Cravy
October 5th, 2023 12:55 AM
I'm incredibly grateful for your positive review, Daniel. I'm glad that I was able to meet your expectations and be there when you needed me. I'll make sure to continue this practice of letting clients know when I am unavailable. Your satisfaction...
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About
Our goal at Brightland Mortgage is to help your home financing journey be as simple and worry-free as possible. Our dedicated team of professionals will help guide you through the home financing process so you can join the thousands of happy homeowners who have trusted Brightland Mortgage with their home financing.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
1992
Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS# 305339
Disclaimer
TEXAS RESIDENTS: Consumers wishing to file a complaint against a mortgage banker or a residential mortgage loan originator licensed in Texas should complete and send a complaint form to the Texas Department of Savings and Mortgage Lending (SML): 2601 N. Lamar Blvd., Suite 201, Austin, TX 78705; Tel: 1-877-276-5550. Information and forms are available on SML’s website: www.sml.texas.gov