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Brightland Mortgage, Houston, TX
Houston, TX
Our goal at Brightland Mortgage is to help your home financing journey be as simple and worry-free as possible. Our dedicated team of professionals will help guide you through the home financing process so you can join the thousands of happ... Show More
Location & Business Hours
Business Hours
Tues
8 AM to 5 PM
Wed
8 AM to 5 PM
Thu
8 AM to 5 PM
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Reviews from Web
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Bianca Orta
Kind, clear, and prompt communication
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Olena was very responsive and very friendly. I appreciated her work and have no negative comments regarding her. There was some confusion regarding interest rates and the free rate adjustment to the lower rate before closing. At one point I...
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Reply from Olena Matsko
September 26th, 2024 05:18 PM
Thank you so much for your kind review, Cody. I am glad to hear that you found my service friendly and responsive. I apologize for the confusion regarding the interest rates, and I understand your concern. I can assure you that we strive to...
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Explained everything clear
Reply from Sundy Rutkowski
August 8th, 2024 02:56 PM
I'm thrilled to hear you had such a positive experience, Naga. It's always my goal to make sure all parts of the process are clearly explained. Your 5-star rating means a lot. Thank you for your feedback, and please don't hesitate to reach...
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Brightland Mortgage
Very happy with how she took care of us.Highly recommend
Reply from Twyla Cravy
January 10th, 2024 05:20 PM
Thank you so much for your kind words, David! I'm thrilled to hear that you had a great experience with us. It was a pleasure assisting you and your recommendation means a lot. If you ever need any help in the future, please don't hesitate...
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she sat down and ran numbers with me
Reply from Sundy Rutkowski
August 8th, 2024 02:56 PM
I'm delighted to hear that you had a positive experience! I always aim to provide a thorough and personalized service, and I'm glad to see that reflected in your review. Looking forward to assisting you again in the future. Thank you for the...
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Excellent support from Olena. She is knowledgeable and cleared my all doubts. She helped me to find right financing option with decent market interest. But at the end I am not happy with brightland home, because of handing over a unfinished...
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Reply from Olena Matsko
September 26th, 2024 05:18 PM
Thank you for your feedback and for the 4.16 out of 5-star rating. I'm delighted to know my knowledge and support were helpful in your financing process. I deeply regret that your experience with Brightland Homes' didn't meet your expectations....
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He was reachable and responded to all my queries since I am a first time home that helped us a lot.
Reply from Jacob Berezhinskiy
September 26th, 2024 05:11 PM
I greatly appreciate your feedback. It's rewarding to know that my service was helpful to you, especially as a first-time homebuyer. I am always here at to help answer your queries and guide you. Your 4-star rating motivates me to keep improving...
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Brightland Mortgage
In the final phase of closing--when things truly mattered, I had a lot of questions and she did respond right away directly and gave feedback. Thank you Twyla.
Reply from Twyla Cravy
January 18th, 2024 09:00 PM
I'm so grateful for your feedback, Anna. I understand that the final phase of closing can bring many questions and concerns, so I’m glad that I was able to assist and provide the feedback you needed promptly. Your satisfaction is my top priority....
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Brightland Mortgage
Very helpful. Helped us secure our home.
Reply from Twyla Cravy
January 18th, 2024 10:05 PM
I'm thrilled to hear about your positive experience, Caleb! It was truly my pleasure to assist you in securing your home. I always strive to provide the highest level of service to all my clients. Your feedback, especially your 5-star rating,...
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I personally did not deal with Sundy directly. My spouse had the interaction during the process. So my ratings are fairly neutral. I do know there some miscommunications on several occasions.
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About
Our goal at Brightland Mortgage is to help your home financing journey be as simple and worry-free as possible. Our dedicated team of professionals will help guide you through the home financing process so you can join the thousands of happy homeowners who have trusted Brightland Mortgage with their home financing.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
1992
Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS# 305339
Disclaimer
TEXAS RESIDENTS: Consumers wishing to file a complaint against a mortgage banker or a residential mortgage loan originator licensed in Texas should complete and send a complaint form to the Texas Department of Savings and Mortgage Lending (SML): 2601 N. Lamar Blvd., Suite 201, Austin, TX 78705; Tel: 1-877-276-5550. Information and forms are available on SML’s website: www.sml.texas.gov