Brightland Mortgage's Cover Image
B

Brightland Mortgage, Houston, TX

Houston, TX
Company Logo
Our goal at Brightland Mortgage is to help your home financing journey be as simple and worry-free as possible. Our dedicated team of professionals will help guide you through the home financing process so you can join the thousands of happ... Show More
Company Logo
Location & Business Hours
Business Hours
Wed
8 AM to 5 PM
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM
View All days
Write a Review
Overall Ratings
Filter by Date
Range
Filter by Rating
5 Star
87%
4 Star
8%
3 Star
2%
2 Star
1%
1 Star
2%
Reviews from Web
  • M
    Michelle B
    College Station, TX
    Posted on February 5th, 2024 02:21 PM
    Everyone did an awesome job
    Reply from Olena Matsko
    September 26th, 2024 05:18 PM
    I'm so glad to hear this. Thank you for your review!
  • T
    Terrence P A
    Leander, TX
    Posted on February 2nd, 2024 02:31 PM
    Great customer service, friendly and knowledgeable, made the experience, painless and easy. You should hire more people like Sundy.
    Reply from Sundy Rutkowski
    August 8th, 2024 02:56 PM
    Thank you for your kind words and high rating. I'm thrilled to hear that you had a seamless experience, and found the service to be friendly and knowledgeable. Your feedback is greatly appreciated and will be taken into consideration as we...
    read more
  • for
    Brightland Mortgage
    Encompass
    E
    Elizabeth J
    Webster, TX
    Posted on February 2nd, 2024 05:31 AM
    Twyla provided exceptional service and was very patient with us being first time home buyers. Any questions we had she answered and went above and beyond with guiding us in the right direction.
    Reply from Twyla Cravy
    February 2nd, 2024 06:49 PM
    I'm so glad to hear that you had a positive experience with your first home purchase! It was my pleasure to guide you through the process. It's always my goal to provide exceptional service and I'm thrilled that I was able to help make this...
    read more
  • P
    Patricia M S
    Kyle, TX
    Posted on February 2nd, 2024 02:46 AM
    Communication in a timely manner. The night before the signing I received an email at 2 am. to sign documents quickly, of course I saw that at 8 when I got up
    Reply from Sundy Rutkowski
    August 8th, 2024 02:56 PM
    Thank you for your feedback. I'm glad to know that you were generally satisfied with the experience. We understand the importance of timely communication and I apologize if the timing of the email caused any inconvenience. We'll work on ensuring...
    read more
  • for
    Brightland Mortgage
    Encompass
    R
    Rukhshaba S
    Cypress, TX
    Posted on February 1st, 2024 07:39 PM
    my overall experience with the Lender was positive, and I would recommend them to others looking for a reliable and professional lending partner. However, as the process progressed, we encountered some challenges. While the interest rates offered...
    read more
    Reply from Twyla Cravy
    February 2nd, 2024 06:51 PM
    Thank you for taking the time to share your feedback. I'm pleased to hear that your overall experience with was positive and that you'd recommend us. Your satisfaction is our top priority, and we always strive to provide reliable and professional...
    read more
  • for
    Brightland Mortgage
    Encompass
    M
    Miguel J
    Webster, TX
    Posted on February 1st, 2024 07:13 PM
    Twyla was very understanding and easy going when it came to me and my wife's consistent calling. She never left us having to call her back to reach her, as she would call back within the day in order to help answer our questions. If there were...
    read more
    Reply from Twyla Cravy
    February 1st, 2024 07:46 PM
    Thank you so much for your kind words and for taking the time to leave such a wonderful review. I'm thrilled that you found my service to be helpful, and I'm always here to answer any questions and provide clarity whenever needed. I'm glad...
    read more
  • M
    Mohammed S S
    Melissa, TX
    Posted on February 1st, 2024 06:36 PM
    Awesome and very fast
    Reply from Jacob Berezhinskiy
    September 26th, 2024 05:11 PM
    I appreciate you taking the time to leave a review. I'm delighted to hear that you found our services to be efficient and satisfactory. Your feedback means a lot to me and the team. We aim to provide the best service possible, and your 5-star...
    read more
  • for
    Brightland Mortgage
    Encompass
    M
    Melissa R M
    Pinehurst, TX
    Posted on February 1st, 2024 03:38 PM
    Amazing level of transparency and communication. Team was great at explaining the process and letting us know exactly what they needed from us. It was an overall great experience working with them.
    Reply from Twyla Cravy
    February 1st, 2024 06:07 PM
    I'm thrilled to hear that you had a wonderful experience with our team. We pride ourselves in providing clear communication and guiding our clients through the process. Your positive feedback is greatly appreciated. I look forward to working...
    read more
  • J
    Javier Y
    Katy, TX
    Posted on February 1st, 2024 02:15 PM
    Very Communicative. Made sure we understood the process. And was very patient and understand.
  • K
    Kent W S
    College Station, TX
    Posted on February 1st, 2024 01:59 PM
    Asking for the same thing repeatedly and in the last minute was extremely frustrating.
  • 1091–1100 of 1653
    About
    Our goal at Brightland Mortgage is to help your home financing journey be as simple and worry-free as possible. Our dedicated team of professionals will help guide you through the home financing process so you can join the thousands of happy homeowners who have trusted Brightland Mortgage with their home financing.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance

    Year Started

    1992

    Time Zone

    Pacific Standard Time (PST)
    Licenses
    • NMLS# 305339
    Disclaimer
    TEXAS RESIDENTS: Consumers wishing to file a complaint against a mortgage banker or a residential mortgage loan originator licensed in Texas should complete and send a complaint form to the Texas Department of Savings and Mortgage Lending (SML): 2601 N. Lamar Blvd., Suite 201, Austin, TX 78705; Tel: 1-877-276-5550. Information and forms are available on SML’s website: www.sml.texas.gov