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Brightland Mortgage, Houston, TX
Houston, TX
Our goal at Brightland Mortgage is to help your home financing journey be as simple and worry-free as possible. Our dedicated team of professionals will help guide you through the home financing process so you can join the thousands of happ... Show More
Location & Business Hours
Business Hours
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM(Open now)
Sat
closed
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Reviews from Web
Needs improvement in communication and pro active.
Reply from Sundy Rutkowski
August 8th, 2024 02:56 PM
I appreciate your honest feedback. I understand that communication is a significant aspect of our service and apologize if you felt that this was lacking. It's our goal to provide excellent service to our valued customers and your comments...
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Brightland Mortgage
Twyla is awesome. Thank so much!
Reply from Twyla Cravy
February 23rd, 2024 06:12 PM
Thank you so much!
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Olena, checked every box, and more for my family throughout this very special process. We had so many questions, and not only did Oleana answer them. Oleana came out on several occasions, and met with us at Starbucks. Oleana made sure that...
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Reply from Olena Matsko
September 26th, 2024 05:18 PM
Thank you for this wonderful review. It was a pleasure assisting you and your family during this process. I'm glad to hear that I was able to provide answers to your questions and make you feel comfortable. Your satisfaction is my top priority....
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Brightland Mortgage
Great screening and background process of individual. She follows the form of communication which the client prefers. In my particular case, email is my preferred form of communication. She answers right away and making sure that my concerns...
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Reply from Twyla Cravy
February 23rd, 2024 06:47 PM
I'm thrilled to hear that you had a positive experience with our screening and communication process. As your loan officer, my goal is to ensure that your needs are met and your concerns are answered promptly and accurately. I'm glad that our...
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Olena did a great job walking me through ever step as this was my first time buying a house. Outstanding service
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Olena always answered so many questions for us and was always there every step of the way. Truly appreciated her and her support.
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I really appreciate Olena and her team. It was a challenging process, but Olena guided me through the process. Her care and concern made ALL the difference.
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Olena was very patient, kind, and understanding.
for
Brightland Mortgage
Awesome communication and quick response to questions.
Up until closing, Jacob was fine. It was not communicated clearly with the transfer of money prior to closing. It took the better part of a day to clear up all the paperwork, even though the wire transfer was there. Very disheartening and trying...
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About
Our goal at Brightland Mortgage is to help your home financing journey be as simple and worry-free as possible. Our dedicated team of professionals will help guide you through the home financing process so you can join the thousands of happy homeowners who have trusted Brightland Mortgage with their home financing.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
1992
Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS# 305339
Disclaimer
TEXAS RESIDENTS: Consumers wishing to file a complaint against a mortgage banker or a residential mortgage loan originator licensed in Texas should complete and send a complaint form to the Texas Department of Savings and Mortgage Lending (SML): 2601 N. Lamar Blvd., Suite 201, Austin, TX 78705; Tel: 1-877-276-5550. Information and forms are available on SML’s website: www.sml.texas.gov