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Brightland Mortgage, Houston, TX
Houston, TX
Our goal at Brightland Mortgage is to help your home financing journey be as simple and worry-free as possible. Our dedicated team of professionals will help guide you through the home financing process so you can join the thousands of happ... Show More
Location & Business Hours
Business Hours
Tues
8 AM to 5 PM
Wed
8 AM to 5 PM
Thu
8 AM to 5 PM
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Reviews from Web
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Really enjoyed working with Olena. It was apparent that she carefully reviewed everything to make we got the best deal.
It was a pleasant experience even though everything was remote.
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Very communicative
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Brightland Mortgage
Fast responses
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Ms Olena was very professional and kept me informed with the process and status. Ms. Olena and her team made this experience very smooth and trustworthy and I will definitely recommend them to other.
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Brightland Mortgage
Satisfied with experience. Our time spent talking and going over options seemed rushed but was pleasant.
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Fast and great communication.
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Brightland Mortgage
Twyla has been an absolute blessing from the first phone call to the closing date and every step in between. She stands out as one of the most professional, authentic and truly kind people I have ever worked with. Her attention to detail, timeliness...
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Olena was so communicative and always took the time to make sure I understood what was happening at each stage of the loan process. She was kind and understanding of my desire to learn (and my frustrations, at times!) and empathised with me....
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Reply from Olena Matsko
September 26th, 2024 05:18 PM
I'm profoundly moved by your thoughtful words. It was my absolute pleasure to guide you through the loan process and ensure your understanding at every phase. I appreciate your patience and eagerness to learn, and I'm glad I was able to make...
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There were some communication issues
I felt frustrated in lack of and delayed communication
Reply from Jacob Berezhinskiy
September 26th, 2024 05:11 PM
I am truly sorry to hear that the communication was not up to the standard you expected. We aim to provide the best service to our clients and I regret that we missed the mark in this case. Going forward, I will personally ensure that your...
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About
Our goal at Brightland Mortgage is to help your home financing journey be as simple and worry-free as possible. Our dedicated team of professionals will help guide you through the home financing process so you can join the thousands of happy homeowners who have trusted Brightland Mortgage with their home financing.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
1992
Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS# 305339
Disclaimer
TEXAS RESIDENTS: Consumers wishing to file a complaint against a mortgage banker or a residential mortgage loan originator licensed in Texas should complete and send a complaint form to the Texas Department of Savings and Mortgage Lending (SML): 2601 N. Lamar Blvd., Suite 201, Austin, TX 78705; Tel: 1-877-276-5550. Information and forms are available on SML’s website: www.sml.texas.gov