ABILENE, TX
Abilene, TX
For more than 130 years, First Financial has served the financial needs of customers just like you. While other banks have come and gone, First Financial has continued to grow.
Today, we are recognized as one of the nation’s most financiall... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
for
Clear communication and updates
Reply from Sarah Kappel
March 24th, 2026 06:19 PM
It's great to hear that you found the communication and updates clear. Effective communication is very important to me, and I'm glad it contributed positively to your experience. If there's anything else I can assist you with, feel free to...
read more
Corie and team were always fast with any response
Reply from Corie OConnor
September 29th, 2025 07:25 PM
Brian, I'm glad to hear that you found our response times satisfactory. Being prompt in our communication is a key priority for me. If there's ever anything more you need or have questions about, please feel free to reach out.
for
it was a pleasure working with Sarah. She made everything so easy and easy to communicate with her and her assistant Kathrine her team was able to go above and beyond to assist me with first time homebuyers assistance with down payment I have...
read more
Reply from Sarah Kappel
March 24th, 2026 06:19 PM
I'm grateful for your kind words, Zandra. I'm glad to hear that the process went smoothly for you and that you found it easy to communicate with me and Kathrine. It means a lot that you would recommend us to your friends and family. If there's...
read more
VERY PERSONABLE AND HELPFULL ALONG EVERY STEP
Reply from Corie OConnor
September 29th, 2025 07:25 PM
Alston, it's great to know that you felt well-supported throughout each step. I aim to make the experience as personal and helpful as possible for everyone I work with. Should you have any further questions or need assistance in the future,...
read more
for
She was easy to talk to and listened greatly on my concerns.
Reply from Sarah Kappel
March 24th, 2026 06:20 PM
Melisa, I'm glad to hear that you felt comfortable sharing your concerns and found our conversation easy. Your satisfaction is important to me, and I'm pleased I could assist you effectively. If there's anything further you need, feel free...
read more
for
Nice people, friendly and understanding.
Reply from Sarah Kappel
March 24th, 2026 06:21 PM
It's great to hear that you found me and my team at First Financial Bank friendly and understanding, Robbie. Building positive relationships with clients is something I prioritize, so your feedback means a lot. If there's anything else I can...
read more
for
A wonderful team to work with.
Corie and her team were great, and very knowledgeable. They answered all my questions and walked me through the process and made sure everything went smoothly.
Reply from Corie OConnor
September 29th, 2025 07:24 PM
Maria, thank you for your kind words. I'm pleased to hear that you found the experience smooth and that your questions were answered. Supporting you through each step is a priority for me, and I'm glad it made a difference. If you ever need...
read more
for
Sarah and her team did a fantastic job! Will definitely work with them again on my next purchase.
Reply from Sarah Kappel
March 24th, 2026 06:21 PM
I'm pleased to hear that you had a positive experience, Francesco. It's great to know that my team and I could assist you effectively, and I'm looking forward to working with you on your next purchase. If you need anything in the meantime,...
read more
for
Janet Is an expert in her field. The communication throughout the process of the refinance was frequent and clear. Without any hesitation, I would use the First Financial Bank services and Janet's advice again.
read more
211–220 of 2963
About
For more than 130 years, First Financial has served the financial needs of customers just like you. While other banks have come and gone, First Financial has continued to grow.
Today, we are recognized as one of the nation’s most financially secure banking institutions. In fact, for the last 13 years, Bank Director magazine has listed First Financial among the top seven banks in the nation among banks in the $5B-$10B category.
Our “One Bank, multiple regions” concept combines the best of “Big Bank” customer benefits with the local decision-making and community involvement of a community bank. With multiple regional banks and 79 locations throughout Texas, we offer convenient banking options with a local, personal touch.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Pacific Standard Time (PST)
Disclaimer
© 2024 - First Financial Bank, NA. All Rights Reserved