ABILENE, TX
Abilene, TX
For more than 130 years, First Financial has served the financial needs of customers just like you. While other banks have come and gone, First Financial has continued to grow.
Today, we are recognized as one of the nation’s most financiall... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
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Very communicatI've, Informative & great person!
Reply from Sarah Kappel
March 24th, 2026 06:22 PM
It's wonderful to hear that you found our communication and information sharing effective. I'm glad you had a positive experience working with me at First Financial Bank. Should you need any further assistance or have any questions in the future,...
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This team at First Financial were amazing to my wife and I in the purchase of our home ; they were transparent, patient and attentive to our questions . Would use this team again!
Reply from Corie OConnor
September 29th, 2025 07:24 PM
It's great to know that you and your wife had such a positive experience with the team at First Financial during your home purchase, Samuel. Transparency, patience, and attentiveness are central to how I work with clients, and it's rewarding...
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Sarah and her assistant made my experience very enjoyable and effortless. They always knew the answers to every question i had and was always responsive.
Reply from Sarah Kappel
March 24th, 2026 06:23 PM
I'm pleased to hear that your experience felt enjoyable and effortless, Taylor. It's gratifying to know that I, along with my assistant, could provide the responsiveness and knowledge you needed. Thank you for sharing your positive experience...
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The communication and guidance! Sarah and Kathy helped me very much through out the process. They took the time to explain and answer my questions, which made a big difference, since this is my first time buying a house. For sure made the process...
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Reply from Sarah Kappel
May 26th, 2026 08:14 PM
Miranda, I'm glad to hear that both Kathy and I could assist you throughout your home-buying journey. It's great to know that our communication and guidance helped make the process easier and more reassuring for you. Thank you for your kind...
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Janet is an expert, and knows how to easily navigate the process while answering any questions along the way. She was great to work with.
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Friendly, communicative and made it easy.
Reply from Sarah Kappel
May 26th, 2026 08:15 PM
Steven, I'm pleased to hear that you found the experience friendly and communicative. Making things easy for my clients is always my goal, so thank you for sharing your positive feedback!
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I liked that Sarah answered any and all questions I had. I was able to text her anytime I needed more information.
Reply from Sarah Kappel
May 26th, 2026 08:15 PM
Rosalie, I'm grateful for your kind words. I'm pleased to know that I could assist you with your questions and provide information whenever you needed it. If there's anything else I can help with, feel free to reach out.
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Great communication, great advise , made everything run smooth.
Reply from Sarah Kappel
May 26th, 2026 08:16 PM
Hugo, I'm grateful for your kind words. It's appreciated to hear that the communication and advice made your experience smooth. If there's anything more I can assist you with, please feel free to reach out.
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The communication from Sarah and her team was extraordinary. Being first-timers, we had so many questions and concerns but they assured us every step of the way.
Reply from Sarah Kappel
May 26th, 2026 08:16 PM
I'm so glad to hear that you felt supported throughout the process, Sara. It's great to know that my team and I could address all your questions and concerns effectively. Thank you for your kind words!
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We had a fantastic experience with Janet. My wife and I were purchasing property in the US (and Texas) for the first time. Janet was responsive, helpful, and extremely kind with us. Thank you, Janet!
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About
For more than 130 years, First Financial has served the financial needs of customers just like you. While other banks have come and gone, First Financial has continued to grow.
Today, we are recognized as one of the nation’s most financially secure banking institutions. In fact, for the last 13 years, Bank Director magazine has listed First Financial among the top seven banks in the nation among banks in the $5B-$10B category.
Our “One Bank, multiple regions” concept combines the best of “Big Bank” customer benefits with the local decision-making and community involvement of a community bank. With multiple regional banks and 79 locations throughout Texas, we offer convenient banking options with a local, personal touch.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Pacific Standard Time (PST)
Disclaimer
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